Unified Incident Response Manager

Midcontinent Independent System Operator (MISO); Indianapolis (IN); On-site; USD 157,000 - 182,000; Full time

Benefits offered by this job

401k

Vacation & Sick Time

Safe Time

Job summary

Midcontinent Independent System Operator (MISO) is seeking a Unified Incident Response Manager to lead the UIR team and align incident response with the company’s information security strategy and priorities.

You will develop standardized incident response processes, drive business continuity initiatives, and lead training, preparedness, and threat assessment efforts to strengthen resilience across the organization.

Qualifications

• Bachelor’s degree or 4 years relevant work experience equivalency.
• Demonstrated leadership abilities via mentoring relationships or leading ad hoc teams.
• 5+ years of Emergency Management/Homeland Security.
• Experience in Risk Management, IT cyber threat, or public safety.

Responsibilities

• Oversee incident response program aligning with business strategy and continuity planning.
• Develop and oversee disaster recovery strategies, plans, and exercises.
• Set team priorities, delegate tasks, and manage budgets.
• Lead company-wide training and preparedness efforts for incidents.
• Hire and develop team members; write job descriptions and interview candidates.

Skills

Leadership

Emergency Management

Risk Management

IT Cyber Threat

Cross-Functional Collaboration

Education

Bachelor’s degree in Criminal Justice, Disaster or Emergency Management, Homeland Security, or related field

Job description

As MISO’s Unified Incident Response Manager, you will oversee the Unified Incident Response (UIR) Team’s projects, initiatives, and ongoing activities related to incident response and business continuity. You’ll collaborate with the Director to develop, communicate, and execute the UIR team’s strategic vision, ensuring alignment with MISO’s Information Security Strategy and corporate priorities. You’ll also establish and maintain standardized processes and procedures for responding to emergencies or incidents, regardless of size or impact. Lead the long-term growth and enhancement of the unified incident response program, focusing on business continuity, training, preparedness, and assessing evolving threats.

As MISO’s Unified Incident Response Manager, you will:

• Work with teams across MISO to ensure the incident response program supports business needs, continuity planning, and overall strategy, serving as a key partner to leaders and experts.
• Develop and oversee business continuity and disaster recovery strategies, plans, and exercises to strengthen organizational resilience, recovery readiness, and operational risk management.
• Set team priorities, delegate tasks, and ensure critical projects are completed successfully.
• Lead company-wide training and preparedness efforts for incidents that could impact MISO and the bulk electric system.
• Stay updated on best practices and industry trends, identifying opportunities to improve MISO’s Incident Response and Business Continuity program.
• Manage employee performance and provide training and development opportunities in line with company goals.
• Plan and oversee department budgets to ensure resources are used effectively.
• Handle hiring needs, including writing job descriptions, interviewing, and filling positions efficiently.

Qualifications for our Unified Incident Response Manager:

• Bachelor’s degree in, Criminal Justice, Disaster or Emergency Management, Homeland Security, or related field, (or 4 years relevant work experience equivalency) required
• Demonstrated leadership abilities via mentoring relationships, leading initiatives with strong collaboration, or leading ad hoc teams (preferred)
• 5+ years of Emergency Management/Homeland security
• Specific experience within any of the following: Risk Management, IT Cyber threat, Experience in local, state or federal emergency management or public safety (preferred)
• Previous energy industry experience (preferred)

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $157,000 - $182,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.