Unified Incident Response Manager

Midcontinent-Independent-System; Carmel (IN); On-site; USD 157,000 - 182,000; Full time

Benefits offered by this job

401k

Vacation and sick time

Comprehensive benefits

Job summary

Midcontinent Independent System Operator is seeking an experienced Unified Incident Response Manager to lead the UIR Team, directing incident response and business continuity efforts across the organization.

You will collaborate with the Director to shape the team's strategic vision, develop standardized response processes, and drive training, preparedness, and threat assessment to strengthen resilience across the bulk electric system.

Qualifications

• Bachelor’s degree or 4 years relevant work experience.
• 5+ years in Emergency Management or Homeland Security.
• Experience in risk management, IT cyber threat, or public safety.
• Energy industry experience preferred.

Responsibilities

• Oversee the Unified Incident Response Team’s projects and initiatives.
• Collaborate with leadership to align with Information Security Strategy.
• Develop business continuity and disaster recovery plans and exercises.
• Set team priorities and manage performance and hiring.
• Lead company-wide training and preparedness for incidents.
• Stay current with industry best practices and improve incident response programs.

Skills

Leadership

Emergency Management

Risk Management

IT Cyber Threat

Public Safety Experience

Education

Bachelor’s degree in Criminal Justice / Emergency Management

Job description

As MISO’s Unified Incident Response Manager, you will oversee the Unified Incident Response (UIR) Team’s projects, initiatives, and ongoing activities related to incident response and business continuity. You’ll collaborate with the Director to develop, communicate, and execute the UIR team’s strategic vision, ensuring alignment with MISO’s Information Security Strategy and corporate priorities. You’ll also establish and maintain standardized processes and procedures for responding to emergencies or incidents, regardless of size or impact. Lead the long-term growth and enhancement of the unified incident response program, focusing on business continuity, training, preparedness, and assessing evolving threats.

As MISO’s Unified Incident Response Manager, you will:

• Work with teams across MISO to ensure the incident response program supports business needs, continuity planning, and overall strategy, serving as a key partner to leaders and experts.
• Develop and oversee business continuity and disaster recovery strategies, plans, and exercises to strengthen organizational resilience, recovery readiness, and operational risk management.
• Set team priorities, delegate tasks, and ensure critical projects are completed successfully.
• Lead company-wide training and preparedness efforts for incidents that could impact MISO and the bulk electric system.
• Stay updated on best practices and industry trends, identifying opportunities to improve MISO’s Incident Response and Business Continuity program.
• Manage employee performance and provide training and development opportunities in line with company goals.
• Plan and oversee department budgets to ensure resources are used effectively.
• Handle hiring needs, including writing job descriptions, interviewing, and filling positions efficiently.

Qualifications for the Unified Incident Response Manager:

• Bachelor’s degree in, Criminal Justice, Disaster or Emergency Management, Homeland Security, or related field, (or 4 years relevant work experience equivalency) required
• Demonstrated leadership abilities via mentoring relationships, leading initiatives with strong collaboration, or leading ad hoc teams (preferred)
• 5+ years of Emergency Management/Homeland security
• Specific experience within any of the following: Risk Management, IT Cyber threat, Experience in local, state or federal emergency management or public safety (preferred)
• Previous energy industry experience (preferred)

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $157,000 - $182,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

#DiscoverMISO #MISOCareers #lifeatMISO #weareMISO

#LI-ONSITE #LI-JH1

Qualifications

Education

Preferred

Bachelors or better in Business Administration or related field.

Bachelors or better in Criminal Justice or related field.

Experience

Preferred

Leading with a coaching mindset, developing team members through regular guidance and support, that drives growth and alignment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.