Unified Communications & Mobility Support Analyst

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Unified Communications Analyst to support over 5,600 mobile devices across the organization. Responsibilities include device configuration, end-user setup, MDM policy management, labeling, and shipping requests toMLH facilities, while modeling MLH Mission, Vision and Values.

The role requires Associates Degree in Information Technology, a High School Diploma or equivalent, and 2-3 years of telecom or mobile device experience.

Qualifications

• Associates Degree Information Technology
• High School Diploma or Equivalent
• 2-3 years of telecommunication or mobile device experience.

Responsibilities

• Provides day to day mobile device management support to departments and end users.
• Places orders for mobile devices as needed.
• Creates/modifies Mobile Device Management policies and configurations based on application requirements.
• Supports Microsoft Teams platform, including but not limited to new MS Teams requests.
• Performs other duties as assigned.

Skills

Troubleshooting

Process adherence

Office 365

Administrative support

Mobile devices

MS Teams communication

Education

Associate's degree in Information Technology

High school diploma or equivalent

Tools

MS Teams

Office 365

Ticketing system

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Unified Communications Analyst to support over 5,600 mobile devices across the organization. Responsibilities include device configuration, end-user setup, MDM policy management, labeling, and shipping requests toMLH facilities, while modeling MLH Mission, Vision and Values.

The role requires Associates Degree in Information Technology, a High School Diploma or equivalent, and 2-3 years of telecom or mobile device experience.