Unemployment Claims Support Specialist

Vensure; Chandler (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan (401k)

Paid Time Off

Other Benefits

Job summary

Vensure Employer Solutions is seeking an Unemployment Claims Assistant to provide administrative and clerical support throughout the unemployment claims process. The role emphasizes timely data entry, document handling, and regulatory compliance.

The position requires on-site work in Chandler, AZ, with duties spanning mail routing, document preparation, case management, and collaboration across departments. Proficiency in Microsoft Office and strong communication are essential to success.

Qualifications

• High school diploma or equivalent preferred.
• Experience with Microsoft Office applications is required.
• Strong communication, organization, and attention to detail are essential.

Responsibilities

• Efficiently manage and route inbound mail, email, case files, and inquiries to the appropriate team members.
• Prepare and send outbound mail including claim responses and documentation within established timelines.
• Enter and update client and claim information in unemployment tracking software with data accuracy.
• Create and maintain physical and digital filing systems and tracking logs for audit readiness.
• Input sensitive information into internal systems to meet deadlines and support timely claim resolution.
• Assist with team events, calendars, and coordination of meetings and recognition efforts.
• Support ad hoc projects and continuous improvement initiatives as directed by leadership.
• Maintain on-site presence as required for secure access and collaboration.

Skills

Customer service

Organizational skills

Communication

Attention to detail

Team player

Adaptability

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Vensure Employer Solutions is seeking an Unemployment Claims Assistant to provide administrative and clerical support throughout the unemployment claims process. The role emphasizes timely data entry, document handling, and regulatory compliance.

The position requires on-site work in Chandler, AZ, with duties spanning mail routing, document preparation, case management, and collaboration across departments. Proficiency in Microsoft Office and strong communication are essential to success.