Senior Unemployment Claims & Compliance Specialist

Prismhr Hire; Chandler (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO) & Holidays

Life insurance

Job summary

Vensure Employer Solutions seeks a Senior Unemployment Claims Specialist to coordinate unemployment claims, guide clients on best practices, and ensure compliance. The role emphasizes collaboration with client contacts and internal teams to resolve unemployment-related issues efficiently.

Responsibilities include managing claim responses, preparing for hearings, and maintaining accurate tracking data while mentoring new staff in a dynamic, international environment.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years in unemployment, HR administration, PEO, or HRIS roles.
• Proficient with Outlook, Teams, Excel, and PowerPoint.

Responsibilities

• Manage unemployment claims within deadlines and respond to inquiries.
• Coordinate with client contacts on unemployment-related matters.
• Provide guidance on best practices for unemployment claim responses.
• Represent clients in hearings and ensure accurate claim adjudication.
• Maintain unemployment data in tracking software and audits.

Skills

Unemployment claims terminology

Client support excellence

Communication (verbal & written)

Team collaboration

Organizational skills

Education

Associate's degree or equivalent

Tools

Microsoft Office

Adobe Acrobat

HRIS/CRM systems

Job description

Vensure Employer Solutions seeks a Senior Unemployment Claims Specialist to coordinate unemployment claims, guide clients on best practices, and ensure compliance. The role emphasizes collaboration with client contacts and internal teams to resolve unemployment-related issues efficiently.

Responsibilities include managing claim responses, preparing for hearings, and maintaining accurate tracking data while mentoring new staff in a dynamic, international environment.