Unemployment Appeals Hearing Officer

State of Wyoming; Casper (WY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health insurance

Pension and 457B retirement plans

Flexible schedules and work-life

Paid vacation and holidays

Public Service Loan Forgiveness

Job summary

The State of Wyoming is seeking an Administrative Hearing Officer to conduct impartial unemployment appeals in Casper, Wyoming. You will evaluate testimony, apply Wyoming law, and draft decisions that impact claimants and employers statewide.

Ideal candidates bring strong analytical and writing skills, experience in legal support or administrative hearings, and a commitment to fair due process. This role offers public service, professional growth, and a supportive team environment.

Qualifications

• Strong analytical and critical thinking to evaluate complex information and reach well-reasoned conclusions.
• Excellent written communication to prepare clear, accurate decisions and reports.
• Strong proofreading and attention-to-detail to ensure accuracy and consistency in documents.
• Ability to interpret, understand, and apply laws, regulations, policies, and procedures.
• Strong verbal communication and active listening to facilitate professional discussions.
• Ability to remain objective and impartial when evaluating information.
• Excellent organizational and time management skills to manage multiple cases and deadlines.
• Willingness to learn and apply new laws, procedures, and hearing practices.
• Experience in legal support, administrative hearings, investigations, compliance, HR, or similar fields is a plus.

Responsibilities

• Conduct Administrative Hearings by phone or in person, ensuring all parties can present testimony and evidence.
• Evaluate evidence and testimony; review case files and documents to identify relevant facts.
• Research and apply Wyoming statutes, rules, regulations, and precedence.
• Prepare written, clear, and legally sound decisions explaining findings and rationale.
• Review complex employment issues including unemployment benefits, wage disputes, and worker classification.
• Manage cases and deadlines with independent organization of schedules and documentation.
• Maintain professionalism and impartiality, safeguarding confidentiality throughout the appeals process.
• Collaborate with fellow hearing officers and division staff; participate in training and process improvements.

Skills

Analytical thinking

Written communication

Attention to detail

Oral communication

Objectivity

Time management

Research

Education

Bachelor's Degree (Business)

Tools

Google Workspace

Microsoft Office

Job description

The State of Wyoming is seeking an Administrative Hearing Officer to conduct impartial unemployment appeals in Casper, Wyoming. You will evaluate testimony, apply Wyoming law, and draft decisions that impact claimants and employers statewide.

Ideal candidates bring strong analytical and writing skills, experience in legal support or administrative hearings, and a commitment to fair due process. This role offers public service, professional growth, and a supportive team environment.