Underwriting Support Specialist I

Blue Cross Blue Shield of Michigan; Westerville (OH); On-site; USD 35,000 - 59,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking an Underwriting Support Specialist I to review and enter new and renewal submissions and assist underwriting staff with timely renewal preparation and policy issuance.

Responsibilities include entering account details, classifications, and exposure bases; reviewing loss experience; coordinating with Loss Control; and handling endorsement transactions per underwriter instructions. Strong data entry and communication skills are required.

Qualifications

• Two years office or clerical support experience in an insurance environment.
• Basic knowledge of insurance systems such as policy, billing and/or claims.
• Excellent verbal and written communications; accurate math and data entry skills.

Responsibilities

• Review and enter new and renewal business submissions.
• Enter account information including name, address, agency and effective date.
• Enter classifications and exposure base for rate submissions.
• Review past loss experience and identify large losses.
• File submissions in Duck system for Loss Control.
• Communicate submission status to underwriters.
• Handle endorsement transactions per underwriter instructions.
• Assist in data entry and policy issuance as needed.

Skills

Insurance processes

Verbal & written comms

Organization

Policy/billing/claims systems

Data entry

Problem solving

Teamwork

MS Office

Customer service

Attention to detail

Education

High school diploma or GED

Tools

MS Windows

Microsoft Word

Spreadsheet apps

Job description

The Underwriting Support Specialist I primarily performs review and entry of new and renewal business submissions, as well as provides assistance to the underwriting staff to promote timely renewal preparation and policy and endorsement issuance.

RESPONSIBILITIES/TASKS:

• Reviews and enters new and renewal business submissions:
• Enters account information, including name, address, agency and effective date.
• Enters classifications, l and exposure base to rate submission.
• Reviews past loss experience noting source and trends, and identifying large losses
• Completes analysis and files into the Duck system to assign to Loss Control Department
• Files submission correspondence within ImageRight.
• Communicates completed submission and/or submission issues to underwriters.
• Handles endorsement transactions per underwriter instructions
  • Completes all new business issues and renewals per underwriter instructions
• Assists in new business, renewal, endorsement and cancellation data entry andpolicy issuance as needed to provide support to the underwriting team.
• Assists in other areas of processing as requested.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

EDUCATION:

High school diploma or G.E.D required. Additional college and/or insurance related course study desirable. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company’s learning philosophy, is required.Certification or progress toward certification is highly preferred and encouraged.

EXPERIENCE:

Two years office or clerical support experience in an insurance environment. Experience or previous knowledge of Property and Casualty insurance line of business preferred. Completed relevant educational studies may be considered in lieu of experience.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

• Ability to learn insurance practices/procedures.
• Excellent verbal and written communications
• Ability to organize daily work responsibilities and meet deadlines.
• Basic knowledge with insurance systems such as policy, billing and/or claims systems.
• Accurate math and data entry skills.
• Effective problem solving and attention to detail skills.
• Ability to work effectively both independently and as a team is essential.
• Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word.
• Excellent customer service skills

WORKING CONDITIONS:

Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description.The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.

Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $34,750 and $58,800.

We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

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