Underwriting Support Specialist – Endorsements & Renewals

Markel Corporation; Rosemont (IL); On-site; USD 36,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO (Paid Time Off)

Parental leave

Corporate holidays

Job summary

Markel Corporation in Rosemont, IL is seeking an Associate Underwriter to support underwriting operations through endorsement requests and renewal account reviews. You’ll evaluate changes, adjust exposures, and help ensure policies are properly maintained and issued.

The role collaborates with agents, underwriters, and internal teams to gather information, apply guidelines, and drive accurate pricing. A background in insurance or related admin work is helpful; the company offers robust benefits

Qualifications

• Associate or bachelor’s degree in business, insurance, risk management, finance, or a related field preferred, but not required.
• Prior experience in insurance, underwriting support, policy processing, customer service, or a related administrative role preferred.
• Basic understanding of property and casualty insurance concepts, policy forms, endorsements, renewals, rating, and underwriting workflows or understanding of legal contracts and documents.
• Ability to review information for accuracy, identify discrepancies, and follow established guidelines and procedures.
• Strong written and verbal communication skills with the ability to interact professionally with all stakeholders.

Responsibilities

• Review and process endorsement requests, including policy changes, coverage modifications, exposure updates, rating changes, and documentation corrections.
• Evaluate endorsement requests for completeness, accuracy, underwriting acceptability, and compliance with company guidelines and delegated authority.
• Review renewal accounts by analyzing updated applications, exposures, loss runs, prior policy activity, pricing changes, and underwriting documentation.
• Identify renewal accounts requiring additional underwriting review, referral, pricing action, coverage clarification, or updated information from agents or insureds.
• Apply underwriting guidelines, rating plans, coverage forms, and internal procedures to ensure endorsements and renewals are handled consistently and accurately.
• Communicate with agents, brokers, and internal business partners to request missing information, clarify account details, resolve servicing questions, and support timely policy issuance.
• Prepare and maintain accurate underwriting files, including documentation of account decisions, referrals, correspondence, and supporting rationale.
• Assist underwriters with account maintenance, renewal preparation, policy transaction review, and follow-up on outstanding items.
• Monitor work queues and prioritize time-sensitive endorsement and renewal transactions to meet service standards.
• Escalate complex risks, coverage concerns, pricing issues, or exceptions to underwriting authority to the appropriate underwriter or manager.
• Support continuous improvement by identifying process gaps, recurring transaction issues, or opportunities to improve workflow efficiency and service quality.
• Drive operational efficiency through use of AI.

Skills

Attention to detail

Communication skills

Analytical thinking

Organization

Customer service mindset

Independent work

Willingness to learn underwriting

Education

Associate or bachelor’s degree in business, insurance, risk management, finance, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Policy administration systems

Job description

Markel Corporation in Rosemont, IL is seeking an Associate Underwriter to support underwriting operations through endorsement requests and renewal account reviews. You’ll evaluate changes, adjust exposures, and help ensure policies are properly maintained and issued.

The role collaborates with agents, underwriters, and internal teams to gather information, apply guidelines, and drive accurate pricing. A background in insurance or related admin work is helpful; the company offers robust benefits