Underwriting Support Specialist – Client Services

Markel; Alpharetta (GA); Presencial; USD 28 000 - 59 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Dental and Vision options

401(k) with match

Stock Purchase Plan

Paid time off

Parental leave

Holidays

Resumo da oferta

Markel is seeking an Underwriting Support professional in Alpharetta, GA. The role focuses on day-to-day client servicing, gathering information for underwriters, and processing transactions not requiring review/signoff by an underwriter.

You will maintain suspense systems, ensure data accuracy across systems, and collaborate with agents, brokers, and team members to resolve inquiries efficiently. A Bachelor's degree is preferred.

Qualificações

• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to work toward insurance designation (AINS).
• Intermediate level of proficiency in MS Word and Excel.

Responsabilidades

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Conhecimentos

Communication

Multi-tasking

Teamwork

Attention to detail

AINS pursuit

MS Word

MS Excel

Formação académica

Bachelor's degree preferred

Ferramentas

MS Word

MS Excel

Descrição da oferta de emprego

Markel is seeking an Underwriting Support professional in Alpharetta, GA. The role focuses on day-to-day client servicing, gathering information for underwriters, and processing transactions not requiring review/signoff by an underwriter.

You will maintain suspense systems, ensure data accuracy across systems, and collaborate with agents, brokers, and team members to resolve inquiries efficiently. A Bachelor's degree is preferred.