Underwriting Supervisor | Lead & Coach Multi‑Line Team (Hybrid)

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 109,000 - 137,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Accident and Critical IllnessInsurance

Employee Assistance Program

401(k) Plan with Company Match

Pet Insurance

Paid Time Off

Bonus eligible based on performance

Colorado Healthy Families and Workages

Job summary

West Bend Mutual Insurance Company in Wisconsin is seeking an Underwriting Supervisor for West Bend Express. The role leads a team of Underwriters, ensuring quality, consistency, and productivity, and acts as a bridge between staff and leadership.

The position offers a hybrid work arrangement (2 days remote, 3 days onsite) at West Bend or Madison, WI, with opportunities for coaching, process improvement, and professional growth within a respected insurer.

Qualifications

• 7+ years of commercial multi-line underwriting experience.
• Bachelor's degree in Business, Insurance or related field.
• Completion of Associate in Underwriting program and CPCU designation preferred.

Responsibilities

• Provide day-to-day supervisory leadership for an assigned team of Underwriters, with accountability for underwriting quality, consistency, and productivity.
• Coach, file reviews, referral guidance, and ongoing performance feedback to ensure adherence to underwriting guidelines and operational expectations.
• Execute underwriting initiatives, process changes, and workflow updates as directed by leadership; monitor adoption, effectiveness, and results.
• Review underwriting and operational performance data to identify trends, risks, and development opportunities; communicate insights and recommendations to leadership.
• Support learning and development of new Underwriting associates to ensure successful integration and skill development.
• Foster and participate in special projects and continuous improvement efforts aimed at enhancing underwriting processes, efficiency, and outcomes.
• Serve as an escalation point for underwriting questions and complex referrals, providing guidance consistent with established authority and guidelines.

Skills

Commercial underwriting leadership

Coaching & feedback

Data analysis

Communication

Supervisory experience

Attention to detail

Education

Bachelor's degree in Business/Insurance

Associate in Underwriting program

CPCU designation

Job description

West Bend Mutual Insurance Company in Wisconsin is seeking an Underwriting Supervisor for West Bend Express. The role leads a team of Underwriters, ensuring quality, consistency, and productivity, and acts as a bridge between staff and leadership.

The position offers a hybrid work arrangement (2 days remote, 3 days onsite) at West Bend or Madison, WI, with opportunities for coaching, process improvement, and professional growth within a respected insurer.