Underwriting Supervisor — Lead a High-Performance Team

West Bend Insurance Co.; West Bend (WI); Hybrid; USD 109,000 - 137,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Job summary

West Bend Insurance Co. in Wisconsin is seeking an Underwriting Supervisor to lead a team of underwriters, ensuring quality, consistency, and productivity.

This role emphasizes coaching, performance oversight, and driving underwriting initiatives. The position offers a hybrid work schedule (2 days remote, 3 days onsite) in West Bend or Madison, WI, with a salary range and strong collaboration with leadership to advance staff development.

Qualifications

• Bachelor’s degree in Business, Insurance or related field.
• Completion of Associate in Underwriting program.
• CPCU designation.
• 7 years of commercial multi-line underwriting experience.
• Leadership or supervisory experience.
• Strong coaching and performance management skills.
• Ability to analyze data and identify trends.

Responsibilities

• Provide day‑to‑day supervisory leadership for an assigned team of Underwriters, with accountability for underwriting quality, consistency, and productivity.
• Support Underwriting associates through coaching, file reviews, referral guidance, and ongoing performance feedback to ensure adherence to underwriting guidelines and operational expectations.
• Execute underwriting initiatives, process changes, and workflow updates as directed by leadership; monitor adoption, effectiveness, and results.
• Review underwriting and operational performance data to identify trends, risks, and development opportunities; communicate insights and recommendations to leadership.
• Support learning and development of new Underwriting associates to ensure successful integration and skill development.
• Foster and participate in special projects and continuous improvement efforts aimed at enhancing underwriting processes, efficiency, and outcomes.
• Serve as an escalation point for underwriting questions and complex referrals, providing guidance consistent with established authority and guidelines.

Skills

Underwriting experience

Leadership experience

Coaching feedback

Data analysis

Communication skills

Prior supervisory experience

Education

Bachelor’s degree in Business, Insurance or related field

Associate in Underwriting program

CPCU designation

Job description

West Bend Insurance Co. in Wisconsin is seeking an Underwriting Supervisor to lead a team of underwriters, ensuring quality, consistency, and productivity.

This role emphasizes coaching, performance oversight, and driving underwriting initiatives. The position offers a hybrid work schedule (2 days remote, 3 days onsite) in West Bend or Madison, WI, with a salary range and strong collaboration with leadership to advance staff development.