Underwriting Operations Specialist

Ryan Specialty, LLC; New York (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Best-in-class benefits

Paid parental leave

Mental health services

Bonuses

Job summary

Ryan Specialty, LLC is seeking an Underwriting Technical Assistant to efficiently process policy-related transactions, ensuring accuracy and regulatory compliance. You will review applications, endorsements, and cancellations, input data into systems, and issue policy documents to clients.

The role supports underwriting tasks, audits, and reporting, while collaborating with underwriters, brokers, and internal teams to maintain high data quality and timely processing.

Qualifications

• Bachelor's degree preferred; coursework in Business, Finance, Risk Management, Insurance, Technology, or a related field is a plus.
• Minimum of one year of professional office experience required; insurance industry experience, particularly underwriting operations or policy administration, is preferred.
• Experience working with insurance systems, policy administration platforms, or other enterprise business applications preferred.
• Strong proficiency in Microsoft Office Suite, particularly Excel and Word; SQL or data-querying experience is a plus.
• Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organization.
• Exceptional attention to detail with a commitment to accuracy, data integrity, and quality assurance.
• Strong organizational, prioritization, and time-management skills with the ability to manage multiple tasks and deadlines.
• Demonstrated ability to work independently while maintaining productivity and quality standards.
• Collaborative team player with a customer-focused mindset and a commitment to supporting team objectives.
• Adaptable and eager to learn in a fast-paced, evolving environment with changing business needs.
• Strong analytical and problem-solving skills with the ability to identify issues and recommend solutions.

Responsibilities

• Review, clear, and process new business submissions accurately and within established service standards.
• Enter, verify, and maintain underwriting information in policy administration systems to support rating, documentation, issuance, and compliance requirements.
• Prepare, bind, issue, and maintain commercial insurance policies for both new and renewal business.
• Process policy transactions, including endorsements, cancellations, reinstatements, and other policy changes with a high degree of accuracy.
• Generate and distribute renewal solicitations, non-renewal notices, cancellation notices, and other policy-related correspondence in accordance with regulatory and company guidelines.
• Investigate and resolve policy booking, billing, accounting, and system discrepancies by collaborating with internal stakeholders.
• Partner with underwriters, brokers, and management to obtain required information and ensure timely and accurate policy processing.
• Deliver exceptional customer service to internal and external business partners by responding promptly to inquiries and requests.
• Produce routine, ad hoc, and management reports to support underwriting operations, business performance, and decision-making.
• Support departmental initiatives, audits, system enhancements, and special projects as needed.
• Identify opportunities for operational efficiencies and contribute to continuous process improvement and workflow optimization efforts.
• Maintain compliance with company policies, underwriting guidelines, and applicable regulatory requirements.

Skills

Excel

Word

SQL

Data querying

Education

Bachelor's degree

Tools

Policy administration systems

Job description

Ryan Specialty, LLC is seeking an Underwriting Technical Assistant to efficiently process policy-related transactions, ensuring accuracy and regulatory compliance. You will review applications, endorsements, and cancellations, input data into systems, and issue policy documents to clients.

The role supports underwriting tasks, audits, and reporting, while collaborating with underwriters, brokers, and internal teams to maintain high data quality and timely processing.