Insurance Broker Operations Associate

Ryan Specialty; Phoenix (AZ); On-site; USD 34,000 - 43,000; Full time

Job summary

Ryan Specialty is hiring a Broker Assistant to provide comprehensive operational support to the brokerage team. You will coordinate day-to-day operations, prepare renewal documents with brokers, and maintain client records across systems to ensure compliance and accurate reporting.

Standard duties include handling inquiries, supporting risk management efforts, and assisting across departments to meet deadlines in a fast-paced environment.

Qualifications

• Ability to multi-task and communicate effectively in a fast-paced, high-performing team.

Responsibilities

• Assist in executing and coordinating day-to-day brokerage operations and support operational procedures.
• Coordinate with broker to prepare documents for market renewal and provide administrative support.
• Maintain accurate client information and records in required systems.
• Ensure compliance with record-keeping regulations and internal policies.
• Handle broker inquiries via phone, email, chat, or in person.
• Support compliance reporting and collaborate with broker and finance teams on requirements.
• Assist in identifying operational risks and work with risk management on controls.
• Support brokerage team with ad hoc tasks and requests.

Skills

Multi-tasking

Communication skills

Education

Bachelor’s degree

Job description

Ryan Specialty is hiring a Broker Assistant to provide comprehensive operational support to the brokerage team. You will coordinate day-to-day operations, prepare renewal documents with brokers, and maintain client records across systems to ensure compliance and accurate reporting.

Standard duties include handling inquiries, supporting risk management efforts, and assisting across departments to meet deadlines in a fast-paced environment.