Underwriting Operations Lead – Assistants

Berkley Human Services (a Berkley Company); Minneapolis (MN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

Disability insurance

Wellness programs

401(k) and profit-sharing

Job summary

Berkley Human Services, a Berkley Company, is seeking an experienced underwriting operations professional to support and lead the underwriting team in a dynamic environment. You will oversee assistants, ensure efficient processes, and handle assigned accounts within delegated authority.

The role requires 5 years in underwriting or related operations, strong documentation skills, and proficiency with underwriting software.

Qualifications

• 5 years of experience in insurance underwriting or a related administrative role.
• Strong knowledge of underwriting principles and documentation procedures.
• Proficient in relevant software and tools used in the underwriting process.
• Excellent organizational, communication, and interpersonal skills.
• Ability to lead, motivate, and mentor team members.
• ISO Commercial Multi-line rating knowledge and experience.
• Strong PC and keyboarding skills.

Responsibilities

• Support the operations and leadership within the underwriting department.
• Oversee the activities of underwriting assistants, ensure the accuracy and efficiency of processes, and contribute to achieving team goals.
• Assist underwriting department through the handling of limited exposure accounts and to complete underwriting functions based on the underwriting guidelines and Letter of Authority.
• Rate and issue assigned accounts and provide functional support to underwriters.
• Assist the Underwriting Director in managing day-to-day operations of the underwriting assistants.
• Provide guidance and mentorship to team members to ensure accuracy and productivity.
• Review and approve documentation prepared by underwriting assistants for completeness and compliance.
• Coordinate with underwriters and other departments to resolve inquiries and streamline workflows.
• Monitor team performance and implement strategies for continuous improvement.
• Conduct training sessions to enhance team knowledge and skills in underwriting practices.
• Ensure compliance with regulatory requirements and company policies.
• Assist in preparing reports and presentations for senior leadership as needed.
• Handle new and/or renewal accounts, as assigned by underwriters or manager.
• Review new submission material, assess risk and determine appropriate terms.
• Process assigned Automatic and non-Automatic renewals within delegated authority.
• Follow specific instructions of the underwriter.
• Review applications from agents and obtain missing information.
• Refer to underwriter or underwriting manager when outside assistant underwriter authority.
• Prepare proposals for agents.
• Follow up on all quotations in order to verify account status.
• Following guidelines or instructions, order inspections as needed for underwriting of risk.
• Maintain records and prepare required reports, as necessary.
• Meet or communicate with agents/marketing personnel.
• Maintain contact with and act as liaison between independent agents, insurance company, claims adjusters and other concerned parties in administering accounts where necessary.
• Maintain and update files for underwriting reviews.
• Rate and process business as assigned, to include manual, computer and experience rating.
• Set up policy order and instructions for issuance by Operations team.
• Handle endorsement requests within delegated authority.
• Handle routine inquiries from agents.
• May perform other functions as assigned.

Skills

Leadership

Mentoring

Documentation

Communication

Analytical thinking

Mathematical skills

Underwriting knowledge

Education

Business/Insurance degree

Tools

Underwriting software

Job description

Berkley Human Services, a Berkley Company, is seeking an experienced underwriting operations professional to support and lead the underwriting team in a dynamic environment. You will oversee assistants, ensure efficient processes, and handle assigned accounts within delegated authority.

The role requires 5 years in underwriting or related operations, strong documentation skills, and proficiency with underwriting software.