Underwriting Data & Analytics Operations Lead

WCF Insurance Company; Sandy (UT); On-site; USD 69,000 - 87,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid life insurance

401K with a generous 6% employer match

Employee Assistance Program (EAP)

Time off to volunteer

Job summary

WCF Insurance is seeking an Underwriting Data & Operations Specialist at the Sandy headquarters. You will partner with underwriting leaders to drive analytics, reporting, and tool development that improve efficiency, accuracy, and consistency across Commercial Lines.

This role requires a bachelor’s degree and experience in data analytics or business operations, strong Excel and SQL skills, and the ability to translate business needs into technical requirements and measurable improvements.

Qualifications

• Bachelor’s degree in business, analytics, finance, IS, or related field (or equivalent experience).
• At least two years in business operations or data analytics; insurance commercial lines experience preferred.
• Advanced Excel (Power Query/pivots/models) with ability to build workflow tools and templates.
• Working SQL/data fundamentals; able to define requirements and validate BI outputs.
• Continuous-improvement mindset with bias toward simplification and standardization.
• Strong communicator; can translate operational and analytical topics into clear, actionable updates for leaders.

Responsibilities

• Partner with underwriting leaders as the SBU-aligned operations/analytics point of contact.
• Own end-to-end initiative; triage priorities, scope, value, schedule, communicate status and outcomes.
• Own business support for underwriting tools: adoption, usability, and KPI governance.
• Analyze end-to-end process flows within the assigned SBU; identify gaps and drive prioritized improvements.
• Deliver insights via standardized reporting; help drive self-service and reduce ad-hoc requests.
• Translate underwriting needs into tech requirements; partner with Business Technology on delivery, testing, and adoption.
• Develop and maintain lightweight tools such as Excel templates, trackers to improve efficiency, accuracy, and controls.
• Collaborate cross-functionally with Product, BI, Business Technology, and other departments to drive results.
• Lead data-driven improvements: identify issues, implement changes, and facilitate change management.
• Meet commitments and service levels; provide clear status and documented outcomes.
• Drive underwriting tools creation, adoption and maintenance with documented actions and follow-through.
• Drive measurable improvements (cycle time, adoption, reduced ad-hoc reporting, decision support).

Skills

Advanced Excel

SQL basics

Data analytics

Communication

Process improvement

Education

Bachelor’s degree in business, analytics, finance, IS, or related field

Tools

Power Query

SQL

Job description

WCF Insurance is seeking an Underwriting Data & Operations Specialist at the Sandy headquarters. You will partner with underwriting leaders to drive analytics, reporting, and tool development that improve efficiency, accuracy, and consistency across Commercial Lines.

This role requires a bachelor’s degree and experience in data analytics or business operations, strong Excel and SQL skills, and the ability to translate business needs into technical requirements and measurable improvements.