Underwriting Analytics & Operations Specialist

Wcf-Insurance; Wallace Heights (UT); On-site; USD 69,000 - 87,000; Full time

Job summary

WCF Insurance seeks an Underwriting Data & Operations Specialist to partner with underwriting leaders, drive operations analytics, and deliver data-driven improvements. The role supports adoption of tools, KPI governance, and end-to-end process enhancements across Commercial Lines.

The position requires a Bachelor's in business/analytics/finance or related field, plus 2+ years in operations or analytics and strong Excel/SQL skills.

Qualifications

• Two+ years in business operations or data analytics; insurance commercial lines experience preferred.
• Advanced Excel (Power Query/pivots/models)
• Working SQL/data fundamentals; define requirements and validate BI outputs.
• Continuous-improvement mindset with bias toward simplification and standardization.

Responsibilities

• Partner with underwriting leaders as the SBU-aligned operations/analytics point of contact.
• Own initiative end to end; triage priorities, scope, value, schedule; communicate status and outcomes.
• Own business support for underwriting tools: adoption, usability, KPI governance.
• Analyze end-to-end process flows within the assigned SBU; identify gaps and drive prioritized improvements.
• Translate underwriting needs into tech requirements; partner with Business Technology on delivery, testing, and adoption.
• Develop and maintain lightweight tools such as Excel templates, trackers to improve efficiency, accuracy, and controls.
• Collaborate cross-functionally with Product, BI, Business Technology, and other departments to drive results.
• Lead data-driven improvements: identify issues, implement changes, and facilitate change management.
• Meet commitments and service levels; provide clear status and documented outcomes.
• Drive underwriting tools creation, adoption and maintenance with documented actions and follow-through.
• Drive measurable improvements (cycle time, adoption, reduced ad-hoc reporting, decision support).

Skills

Advanced Excel

SQL

Data analytics

Communication

Power Query

Reporting

Education

Bachelor’s degree in business analytics finance IS

Tools

Excel templates

Trackers

Power BI

SQL

Job description

WCF Insurance seeks an Underwriting Data & Operations Specialist to partner with underwriting leaders, drive operations analytics, and deliver data-driven improvements. The role supports adoption of tools, KPI governance, and end-to-end process enhancements across Commercial Lines.

The position requires a Bachelor's in business/analytics/finance or related field, plus 2+ years in operations or analytics and strong Excel/SQL skills.