Operations Data Analyst

Strategic Staffing Solutions; Chesapeake (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

STRATEGIC STAFFING SOLUTIONS seeks an Operations Data Analyst in Chesapeake, VA. This 12+ month contract focuses on analyzing claims data, forecasting outcomes, and monitoring performance to drive improvements.

You will develop reporting to support operations, enable data-driven decisions, and provide actionable insights in a read-only environment with no production writes.

Qualifications

• 3-5 years of Operations Data Analyst or similar analytics experience.
• Experience working for an auto insurance carrier.
• Auto insurance, claims analytics, or claims operations experience is required.
• Experience identifying, establishing, monitoring, and reporting on key business metrics.
• Strong data analysis and reporting skills with excellent communication.
• Experience performing trend analysis and forecasting.
• Experience in a read-only environment (no write access).
• Excellent written and verbal communication skills.

Responsibilities

• Support claims operations by analyzing operational and performance data and forecasting outcomes.
• Develop and maintain reporting to improve claims operations and business performance.
• Provide actionable recommendations and monitor process performance for decision-making.

Skills

Data analysis

Communication

Forecasting

Root cause analysis

Performance metrics

Hypothesis testing

Trend analysis

Reporting

Problem solving

Tools

Microsoft Excel

Microsoft Office

Job description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

Job Title:Operations Data Analyst
Location: Chesapeake, VA (Preferred work locations also include Tampa, FL; San Antonio, TX; Phoenix, AZ)
Contract Length: 12+ Months

Job ref# 247526

Support claims business operations by analyzing operational and performance data, identifying trends, forecasting outcomes, monitoring process performance, and providing actionable recommendations. Develop and maintain reporting that helps improve claims operations, business performance, and decision-making. Perform reporting and analytics in a read-only environment with no write access to production data.

Required Qualifications

• 3-5 years of Operations Data Analyst, Data Analyst, Business Analyst, or similar analytics experience
• Experience working for an auto insurance carrier
• Auto insurance, claims analytics, or claims operations experience is required
• Experience identifying, establishing, monitoring, and reporting on key business metrics
• Business performance analysis and communication
• Experience identifying opportunities, resolving gaps, and improving business processes
• Strong data analysis and reporting experience
• Experience organizing, synthesizing, creating, and analyzing reports from multiple data sources
• Experience performing trend analysis and forecasting
• Experience using control limits and performance monitoring to identify operational issues
• Ability to identify trends and perform root cause analysis
• Experience developing and monitoring performance metrics, including leading and lagging indicators
• Hypothesis testing experience
• Experience creating reports and monitoring business performance
• Experience working with reporting and analytics in a read-only environment (no write access)
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Preferred

• Experience supporting claims business operations
• Financial services experience
• Team-oriented and self-motivated

Technical Skills

• Microsoft Excel
• Microsoft Office