Undergraduate Student Success Specialist

The Ohio State University Wexner Medical Center; Columbus (OH); Hybrid; USD 29,000 - 38,000; Full time

Benefits offered by this job

Hybrid work arrangement

40-hour work week

Background check

Job summary

The Ohio State University Wexner Medical Center is seeking an Undergraduate Student Success Specialist to support the College of Pharmacy students’ academic success, retention, and progression. You will analyze student data to identify at‑risk students and provide proactive outreach and individualized academic support.

You will monitor progress, manage progression reports, and collaborate with advisors and faculty to improve on‑time graduation.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Strong interpersonal and communication skills; ability to work collaboratively with students, faculty, staff, and campus partners.

Responsibilities

• Monitor undergraduate student academic progress and identify students at risk for academic difficulty, delayed progression, withdrawal, or non-completion.
• Meet with students experiencing academic challenges to develop individualized improvement plans.
• Use performance data, early-alert information, standing, course outcomes, and other data to identify students needing proactive outreach.
• Develop individualized academic success plans with students, academic advisors, faculty, and partners.
• Conduct proactive outreach to students facing challenges and monitor progress toward degree requirements.
• Manage undergraduate progression/academic status reports and present findings to the Undergraduate Studies Committee.
• Develop strategies to reduce delayed progression and improve on-time graduation in collaboration with the advising team.
• Lead undergraduate mentorship and leadership development programs, including mentor selection and training, events, and workshops.

Skills

Interpersonal skills

Collaboration

Education

Bachelor's degree

Job description

The Undergraduate Student Success Specialist will support the academic success, retention, and progression of undergraduate students in the College of Pharmacy by using student success data to identify students who may be at risk and providing proactive outreach and individualized academic support. The position will monitor academic progress, manage progression reports, and collaborate with the advising team to improve on-time graduation. The role will also lead undergraduate mentorship and leadership development programs, including mentor selection and training, events, and leadership workshops, as well as hire, train, and supervise student front-desk staff. The position will be supervised by theSenior Student Success Specialist, creating a structure that promotes collaboration and consistency across student success efforts. **Undergraduate Retention & Academic Progression: 60%*** Monitors undergraduate student academic progress and identifies undergraduate students who may be at risk for academic difficulty, delayed progression, withdrawal, or non-completion* Meets with undergraduate students experiencing academic challenges to assist in the development of individualized academic improvement plans* Uses academic performance, early-alert information, academic standing, course outcomes, and other student success data to identify students requiring proactive outreach* Develops individualized academic success plans in collaboration with students, academic advisors, faculty, and other appropriate partners* Conducts proactive outreach to students experiencing academic challenges* Monitors students' progress toward completion of academic requirements and expected progression milestones* Manages undergraduate progression/academic status reports and presents information to the Undergraduate Studies Committee* Develops strategies to reduce delayed progression and improve on-time graduation, along with the academic advising team **Mentorship and Leadership Development: 35%*** Develops mentor programs at the undergraduate level to help students build upon their skills/professional knowledge and connect with university/college resources.* Plans and executes special events that bring together mentors and mentees* Leads the selection of mentors for mentor programs, trains mentors and leads mentors in developing programs* Develops leadership workshops for students **Other Duties: 5%*** Other duties as assigned, supports the Office of Student Success with special events, and supports student workers in the Office of student Success**Required Qualifications:**Bachelor’s degree or an equivalent combination of education and relevant work experience. 2 years of relevant experience required. Strong interpersonal and communication skills. Ability to work collaboratively with students, faculty, staff, and campus partners.**Desired Qualifications**:Experience working in a higher education setting.## Additional Information:The pay range for this job profile is $21.35/hour - $27.88/hour. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications. The College of Pharmacy believes in a healthy work/life balance, therefore, the work arrangement for this position is hybrid (i.e., remote and in-office), subject to change based upon the needs of the organization and as determined by College Leadership. FUNCTION: Academic Administration SUBFUNCTION: Academic Success and EnrichmentCAREER BAND: SpecializedCAREER LEVEL: S2## Location:Parks Hall (0273)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***