Undergraduate Recruitment and Engagement Specialist

George Mason University; Chantilly (VA); Hybrid; USD 55,000 - 70,000; Full time

Job summary

George Mason University is seeking an Undergraduate Recruitment and Engagement Specialist to support admission and recruitment activities for the Costello College of Business Undergraduate Programs. The role represents GMU at events, manages outreach, and collaborates with advisors and partners to guide students through the admission process.

Key responsibilities include coordinating events, expanding freshman and transfer pipelines, and maintaining campus partnerships to improve student

Qualifications

• Bachelor’s degree in related field, or equivalent combination of education and experience.
• Experience in a higher education environment, preferably in admissions, recruiting, or enrollment management.
• Excellent customer service skills with strong interpersonal and organizational abilities.
• Excellent verbal and written communication skills and the ability to work with diverse stakeholders.

Responsibilities

• Administers day-to-day operations of Undergraduate Recruitment and Engagement, including outreach via phone, email, and mass communications.
• Expands and maintains freshman and transfer student pipelines and supports recruitment events.
• Coordinates and conducts prospective student appointments and information sessions; supports transfer pathways.
• Liaises with Admissions Counselors, Academic Advisors, and College of Business partner units for coordinated outreach and events.
• Represents the department at campus events and with external partners to promote GMU programs.

Skills

Customer service

Interpersonal skills

Organizational skills

Verbal & written communication

Microsoft Office

Salesforce

Education

Bachelor’s degree or equivalent

Master’s degree preferred

Tools

Banner

MicroStrategy

Salesforce

Job description

Department:

Costello College of Business

Classification:

Education Support Spec 3

Job Category:

Classified Staff

Job Type:

Full-Time

Work Schedule:

Full-time (1.0 FTE, 40 hrs/wk)

Location:

Fairfax, VA

Workplace Type:

Hybrid Eligible

Sponsorship Eligibility:

Not eligible for visasponsorship

Pay Band:

04

Salary:

Salary commensurate with education andexperience

Criminal Background Check:

Yes

Motor Vehicle Records Check:

Yes

Works with Minors check:

Yes

Important Eligibility Requirement

Employees in this position are required to operate universityvehicles in accordance with George Mason University Vehicle UsePolicy 1411. Applicants must possess and maintain an active, validdriver’s license that satisfies university requirements. Finalcandidates are subject to a Motor Vehicle Report (MVR) review, andsuccessful completion of the review is a condition ofemployment.

Minor or major driving violations may affect eligibility for employment.

Applicants with prior driving infractions need to review the Eligibility & MVR Review Information ( English / Spanish ) before applying.

About the Department:

The Donald G. Costello College of Business at George MasonUniversity is one of the largest business schools in Virginia, andis located near Washington, D.C., in Arlington and Fairfax, and atGeorge Mason’s global campus in Incheon, South Korea. The college’sAACSB-accredited business and accounting curricula prepareundergraduate and graduate students from the U.S. and across theglobe for career success in business and government. Itsresearch-based faculty and focus on multi-disciplinary academicprograms, inclusive entrepreneurship, modular education,experiential learning, and corporate partner engagement aretransforming the landscape of business education and workforcedevelopment.Learn more atbusiness.gmu.edu.

About the Position:

The Undergraduate Recruitment and Engagement Specialist providesadministrative, logistical, and recruitment support to therecruitment and outreach function, within the Costello College ofBusiness Undergraduate Programs team. The position professionallyrepresents the Costello College of Business during all admissionand recruitment events, both on- and off-campus; in the support andgrowth of the Business Learning Community; events where campuspartners, alumni, and dignitaries are present; and during meetingsand events with other campus constituents. This position aids inthe support of new, current, and returning students through thefull spectrum of their George Mason University experience, in a faste-paced environment subject to multiple demands and changingconditions to support the Costello College of Business.

Administrative Recruitment Support and Outreach:

• Assistance with day-to-day operations of UndergraduateRecruitment and Engagement, to include outreach via phone, email,and mass communication systems, constituent engagement andmanagement, and other administrative tasks;
• Expands and maintains freshmen student populationpipelines;
• Remains abreast of industry trends with regard to freshmenstudent recruitment and opportunities;
• Expands and maintains transfer student population pipelinesfrom NOVA and other VCCS campuses;
• Continually researches new pathways for students to transfer tothe Costello College of Business;
• Furthers and expands ADVANCE specific recruitment events andinitiatives;
• Serves as liaison between ADVANCE and College of BusinessRecruitment and Academic Advising teams;
• Increases Admissions events, both on- and off-campus;
• Establishes semi-regular campus presence at regional communitycolleges;
• Coordinates and conducts prospective student appointments andgroup information sessions; and
• Pre-advises transfer student populations, in coordination withAcademic Advisors and College of Business policies.

Event Planning and Coordination:

• Coordinates recruitment events including fairs, open houses,and on-site visits;
• Coordinates staffing, orders, and logistical planning forevents;
• Develops and implements Shadow Day opportunities for highschool students and community partners;
• Plans at least one "NOVA Night" in partnership with NOVA staffper semester;
• Develops events at other VCCS and community college campuses tohighlight programs and support transfer pathways; and
• Collaborates with stakeholders for central and college-specificrecruitment activities targeted at first-time freshmen. These mayinclude targeted admissions events hosted by central EnrollmentManagement.

Support Student Leadership Council (SLC):

• Supports SLC including all staffing needs of the function;
• Provides guidance and mentorship for SLC members throughouttheir tenure;
• Furnishes meetings, agendas, and trainings for members toremain well informed; and
• Secures volunteers for each prospective student admissionsevent.

Collaboration with College of Business StudentServices:

• Continuous collaboration with student services within the unitto assure proper policies, scope of services, and events arecommunicated to all prospective students and guests;
• Serves as a liaison between Admissions Counselors and Collegeof Business Academic Advisors; and
• In coordination with Academic Advisors, hosts transferworkshops for transfer and ADVANCE student populations.

Liaison to College and University Constituents:

• Represents Undergraduate Recruitment and Engagement toUniversity and College partners, to include Marketing andCommunications, Enrollment Management and Marketing, College ofBusiness Minor Programs, University Admissions, Housing andResidence Life, Alumni Relations, College of Business Development,and academic partners;
• Serves as liaison between MarCom and recruitment teams, whileassisting with marketing and communication projects as assigned;and
• Continuously collaborates with campus partners to provideexperiential learning programs and opportunities to College ofBusiness students.

Required Qualifications:

• Bachelor’s degree in related field, or equivalent combinationof education and experience;
• Experience in a higher education environment, preferably withinadmissions, recruiting, or enrollment management;
• Familiarity with student affairs and admissions/enrollmentmanagement processes;
• Knowledge of recruitment and admission trends within highereducation, community colleges, adult student outreach, andcertificate programs;
• Excellent customer service skills, as this function frequentlyinteracts with guests, students, and community partners in-personand virtually;
• Must possess strong interpersonal and organizational skills,and excellent verbal and written communication skills;
• Excellent computer skills with working knowledge of allapplications in Microsoft Office, electronic calendaring, e-mail,University applications such as Banner, MicroStrategy, andSalesforce, College applications and files, andAdmissions/University databases and reporting formats;
• Ability to work independently and complete multiple taskswithin tight deadlines;
• Must have the ability to maintain absolute confidentiality in a highly visible office;
• Ability to provide timely and relevant input concerningexternal relations activities, meetings, and events, as well as toact for the good of the Undergraduate Recruitment and Outreach teamand the College in a wide variety of situations;
• Ability to learn and adapt in new, fast-pacedenvironments;
• Proven ability to work effectively in a dynamic environment andin support of all levels of college/institutional leadership;and
• Must currently possess an appropriate, active, valid motorvehicle operator’s license that meets all of GMU’s requirements foroperating state vehicles and equipment under Mason’s Vehicle UsePolicy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/. The Office of Risk Management reserves the right to review thedriver’s licenses and Motor Vehicle Reports (MVRs) of allcandidates selected with employment contingent upon a favorablereview.

Preferred Qualifications:

• Master’s degree in related field.

Instructions to Applicants:

For full consideration, applicants must apply for theUndergraduate Recruitment and Engagement Specialistat https://jobs.gmu.edu/. Complete and submit theonline application to include three professional references withcontact information, and provide a cover letter and resume forreview.

Posting Open Date:

September 4, 2026

For Full Consideration, Apply by:

September 25, 2026

Open Until Filled:

Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 researchuniversity committed to creating a more just, free, and prosperousworld. With 40,000 enrolled students, George Mason is the largestand most diverse public research university in Virginia, offeringdegree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment forstudents, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancingour mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foret employment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/