Undergraduate Program Assistant

UWMSN University of Wisconsin Madison; Madison (WI); On-site; USD 43,000 - 61,000; Full time

Job summary

The University of Wisconsin–Madison is seeking an organized Undergraduate Program Assistant to provide administrative support for undergraduate programs, including building course schedules in SIS, enrollment support, and coordinating course evaluations.

The role reports to the Department Administrator and collaborates with the Director of Undergraduate Studies, Undergraduate Program Manager, academic advisors, Chair’s Assistant, and other faculty and staff.

Qualifications

• Minimum one year of administrative work experience.
• Experience using computer software/programs (e.g. word processing, spreadsheets, databases).
• Strong organizational, verbal and written communication, multi-tasking, and problem-solving skills.
• Demonstrated ability to work as a team and independently with limited supervision.
• Ability to interact effectively with a diverse group of faculty, staff, and students.

Responsibilities

• Identifies program needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews
• Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events
• May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
• Coordinates program components and evaluates program effectiveness and provides recommendations for improvement

Skills

Administrative support

Organization

Communication skills

Team collaboration

Problem solving

Multitasking

Independent work

Education

Bachelor’s degree preferred

Tools

SIS

25Live

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: Academic Staff Employment Type: Regular Job Profile: Academic Program Specialist

Job Summary

The Department of Communication Arts is seeking an organized and detail oriented Undergraduate Program Assistant to provide a range of administrative support for the undergraduate programs. This position’s responsibilities include building and maintaining course schedules in SIS, providing course enrollment support, coordinating course evaluations, maintaining departmental data, processing undergraduate scholarships, and managing department space and supply inventories. This position reports to the Department Administrator and works closely with the Director of Undergraduate Studies, Undergraduate Program Manager, academic advisors, Chair’s Assistant, and other faculty and staff. The Undergraduate Program Assistant will need to be collaborative and able to work effectively with a diverse community of faculty, and staff. To be successful, the person in this role will be an excellent communicator, proficient user of spreadsheets, and highly organized with an eye for detail.

Key Job Responsibilities

• Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews
• Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events
• May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
• Coordinates program components and evaluates program effectiveness and provides recommendations for improvement

Department

College of Letters & Science, Department of Communication Arts

The Department of Communication Arts offers one of the largest majors on campus and has two undergraduate certificate programs. The department is home to 50 faculty and staff and 70 graduate students.

We offer four graduate programs, all of which showcase our faculty's cutting-edge research in media and communication.

The Instructional Media Center in the Department of Communication Arts is the hub of all technical support and instructional technology for faculty, staff and students in CommArts. Communication Arts is home to many centers and programs, including the Center for Communication Research, the Wisconsin Center for Film and Theater Research, UW Cinematheque, and the Wisconsin Film Festival.

Compensation

The expected salary range for this position is $43,000 up to $60,700 for highly experienced candidates. Actual pay within this range will depend on experience and qualifications. Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Please review the summary of benefits for more information.

Required Qualifications

• Minimum one year of administrative work experience
• Experience using computer software/programs (e.g. word processing, spreadsheets, databases, etc.)
• Strong organizational, verbal and written communication, multi-tasking, and problem-solving skills
• Demonstrated ability to work as a team and independently with limited supervision
• Ability to interact effectively with a diverse group of faculty, staff, and students

Preferred Qualifications

• Experience working in a higher education environment
• Experience using campus course scheduling software (SIS, 25Live)

Education

• Bachelor’s degree preferred

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

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