Undergraduate Operations Manager

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 65,000 - 80,000; Full time

Job summary

University of Virginia in Charlottesville seeks an Undergraduate Operations Manager to oversee the Engineering Undergraduate Programs Office operations and drive process improvements across education programs.

The role focuses on project management, budgeting, scholarship planning, and coordinating tutor/GA hiring, with key events oversight and student staff supervision. On-site, exempt position with competitive benefits.

Qualifications

• Bachelor's degree required.
• 3+ years relevant experience.
• Experience managing administrative operations, processes and programs.
• Experience with budget management, financial reporting, account reconciliation and reimbursement processes.
• Ability to manage multiple priorities, coordinate projects and improve operational processes.
• Knowledge of scholarship administration, financial forecasting and account certification processes.

Responsibilities

• Oversee operations in the Engineering Undergraduate Programs Office.
• Lead design, implementation or delivery of processes, programs and policies.
• Plan and forecast undergraduate scholarships and coordinate tutor/GA hiring and payments.
• Guide events such as Engineering Open House and Final Exercises.
• Prepare account certification for programs reporting to the Associate Dean for Undergraduate Education.
• Coordinate updating the Undergraduate Record and supervise office student staff.

Skills

Project management

Event management

Financial reporting

Account reconciliation

Policy and process improvement

Education

Bachelor's degree

Job description

The University of Virginia’s School of Engineering and Applied Science seeks an Undergraduate Operation Manager. This position reports to the Assistant Dean for Undergraduate Affairs with responsibility for overseeing the operations in the Engineering Undergraduate Programs Office.

The Operations Manager spends majority of time leading the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills including project and event management, fiscal reporting and reimbursement, and team support in the context of undergraduate education. This can include processes of planning and forecasting undergraduate scholarships, answering office emails, phone calls, and walk ins, supporting the Director of Undergraduate Success with tutor and graduate assistant hiring and payment, as well as event guidance for annual events like Engineering Open House and Final Exercises. This position will be responsible for preparing account certification for the programs which report to the Associate Dean for Undergraduate Education, including Engineering Career Development, the Office of Undergraduate Programs, Rodman Scholars, and Experiential Learning.

The Operations Manager must be a productive individual contributor who takes on and initiates projects with general parameters and works independently with general to limited supervision. Problems faced are difficult and may be complex. This role coordinates the updating of the Undergraduate Record and influences undergraduate policies, practices, and procedures. Lastly, the Operations Manager has project management responsibilities such as Major Declaration and supervises office student staff to help with routine and simple office tasks.

Minimum Qualifications

• Education: Bachelor's Degree required.
• Experience: 3+ years relevant experience.

Preferred Qualifications

• Experience managing administrative operations, processes, and programs in a higher education or similar environment.
• Experience with budget management, financial reporting, account reconciliation, and reimbursement processes.
• Demonstrated ability to manage multiple priorities, coordinate projects, and improve operational processes.
• Knowledge of or experience with scholarship administration, financial forecasting, and account certification processes.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Salary Range:

$65,000 - $80,000, commensurate with education and experience.

Position Type & Work Location

• This is an exempt-level, benefited position. Learn more about UVA benefits .
• This position is based in Charlottesville, VA, and must be performed fully on-site.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA .

Application review will begin after November 13, 2026. Preference will be given to applications received by this date.

Additional Requirements

• Background checks will be conducted on all new hires prior to employment.
• This position will not consider candidates who require immigration sponsorship now or in the future.

Reference checks

will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

For questions about the application process, please contact Karon Harrington, [e-mail].

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment .