Undergraduate Operations Manager

University of Virginia; Charlottesville (VA); On-site; USD 65,000 - 80,000; Full time

Job summary

The University of Virginia's School of Engineering and Applied Science seeks an Undergraduate Operations Manager. This role oversees operations in the Engineering Undergraduate Programs Office and reports to the Assistant Dean for Undergraduate Affairs.

Responsibilities include leading process design, budgeting, scholarship planning, hiring and payment of tutors/GA, and coordinating annual events like Engineering Open House. On-site in Charlottesville, VA.

Qualifications

• Bachelor's degree required.
• 3+ years relevant experience.

Responsibilities

• Oversee operations in the Engineering Undergraduate Programs Office.
• Lead design, implementation or delivery of processes, programs and policies for undergraduate education.
• Support tutor and graduate assistant hiring and payment; manage events like Engineering Open House and Final Exercises.
• Prepare account certification for programs reporting to the Associate Dean for Undergraduate Education.
• Coordinate updating the Undergraduate Record and influence policies, practices, and procedures.
• Perform project management tasks such as Major Declaration and supervise student staff for routine office tasks.

Skills

Budget management

Financial reporting

Account reconciliation

Project management

Process improvement

Education

Bachelor's Degree

Job description

The University of Virginia's School of Engineering and Applied Science seeks an Undergraduate Operation Manager. This position reports to the Assistant Dean for Undergraduate Affairs with responsibility for overseeing the operations in the Engineering Undergraduate Programs Office.

The Operations Manager spends majority of time leading the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills including project and event management, fiscal reporting and reimbursement, and team support in the context of undergraduate education. This can include processes of planning and forecasting undergraduate scholarships, answering office emails, phone calls, and walk ins, supporting the Director of Undergraduate Success with tutor and graduate assistant hiring and payment, as well as event guidance for annual events like Engineering Open House and Final Exercises. This position will be responsible for preparing account certification for the programs which report to the Associate Dean for Undergraduate Education, including Engineering Career Development, the Office of Undergraduate Programs, Rodman Scholars, and Experiential Learning.

The Operations Manager must be a productive individual contributor who takes on and initiates projects with general parameters and works independently with general to limited supervision. Problems faced are difficult and may be complex. This role coordinates the updating of the Undergraduate Record and influences undergraduate policies, practices, and procedures. Lastly, the Operations Manager has project management responsibilities such as Major Declaration and supervises office student staff to help with routine and simple office tasks.

Minimum Qualifications

• Education: Bachelor's Degree required.
• Experience: 3+ years relevant experience.

Preferred Qualifications

• Experience managing administrative operations, processes, and programs in a higher education or similar environment.
• Experience with budget management, financial reporting, account reconciliation, and reimbursement processes.
• Demonstrated ability to manage multiple priorities, coordinate projects, and improve operational processes.
• Knowledge of or experience with scholarship administration, financial forecasting, and account certification processes.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Salary Range: $65,000 - $80,000, commensurate with education and experience.

Position Type & Work Location

• This is an exempt-level, benefited position. Learn more about UVA benefits.
• This position is based in Charlottesville, VA, and must be performed fully on-site.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application review will begin after November 13, 2026. Preference will be given to applications received by this date.

Additional Requirements

• Background checks will be conducted on all new hires prior to employment.
• This position will not consider candidates who require immigration sponsorship now or in the future.

Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.