Undergraduate Academic Advisor Trainee

California State University, Long Beach; Long Beach (CA); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Paid time off

Educational benefits

Health coverage

Job summary

California State University, Long Beach (CSULB) is hiring an Undergraduate Academic Advisor Trainee to assist with academic advising and student success initiatives for undergraduates in the College of the Arts. The role involves handling routine advising inquiries, organizing student data, maintaining records, and supporting outreach and orientation activities.

Under supervision, the trainee will refer complex matters to lead advisors and participate in advising workshops and assessments, with

Qualifications

• Equivalent to a bachelor's degree in behavioral sciences, public or business administration or a job‑related field is required.
• Academic advising experience in a higher education setting is preferred.

Responsibilities

• Assist with routine academic advising inquiries.
• Gather and organize student information.
• Maintain advising records.
• Support outreach, orientation, and student success programs.
• Refer students to appropriate campus resources.

Education

Bachelor's degree (behavioral sciences/public/business admin)

Job description

Undergraduate Academic Advisor Trainee

Job No: 563632

Work Type: Staff

Location: Southern California: Long Beach

Categories: Bargaining Unit: Unit 4 - APC - AcademicProfessionals of California, Job Search Category/Discipline:Administrative, Appointment Type: Temporary, Time Basis: FullTime

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern Californian lifestyle. Our 322-acre campus - one of the largest in the CSU system - serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California's future - offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under close supervision of the College of the Arts Director of Academic Advising and in collaboration with lead academic advisors, and in consultation with department leadership and faculty, the Undergraduate Academic Advisor Trainee assists with the delivery of academic advising services and student success initiatives for undergraduate students within the College of the Arts.

Responsibilities include assisting students with routine academic advising inquiries; gathering and organizing student information; maintaining advising records; supporting outreach, orientation, and student success programs; and referring students to appropriate campus resources.

Key Responsibilities

• Assist with Academic Advising Services
• Support Academic Advising Services and Operations
• Support Student Intake, Records, and Referrals
• Assist with Outreach, Orientation, and Student Success Activities
• Training, Professional Development, and Other Related Duties

Department

COTA Administration

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Student Services Professional IA

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

• Hiring Range: The hiring range for this position is up to$4,150 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,150 - $5,076 per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate is committed to supporting student success by assisting with academic advising services and helping students navigate university policies, procedures, degree requirements, registration processes, and campus resources. Working under established guidelines and close supervision, they effectively respond to routine student inquiries, review student records and degree audits, assist with degree planning and registration tools, and support both individual and group advising sessions. They maintain accurate advising documentation, prepare advising materials and workshop resources, and appropriately refer complex academic concerns, petitions, appeals, and policy-related questions to lead advisors or other designated personnel. The ideal candidate also supports advising operations by scheduling appointments, maintaining records and databases, preparing reports, updating student-facing materials, and assisting with advising workshops, orientations, registration events, and outreach initiatives.

In addition, the ideal candidate provides valuable support for student intake, records management, and referral services by helping students access information, locate university forms and resources, organize documentation, and connect with appropriate campus departments and support programs. They contribute to student engagement and success efforts by assisting with orientation programs, recruitment and retention activities, presentations, workshops, and outreach communications for current and prospective students and their families. Demonstrating strong organizational, communication, and customer service skills, they help coordinate logistics, maintain accurate records, and promote awareness of advising and student support services.

The successful candidate is eager to learn and grow professionally through ongoing training, mentoring, and professional development opportunities. They actively develop knowledge of academic advising practices, student development theory, university policies, and student information systems while collaborating effectively with advising staff and colleagues. Adaptable, detail-oriented, and student-focused, they consistently demonstrate professionalism and a commitment to providing high-quality support while performing a variety of academic advising and student services duties as assigned.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence".

Education and Experience

• Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration or a job-related field required. Related experience may be substituted for the required education on a year-for-year basis.
• Academic advising experience in a higher education setting preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Non-Discrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact [e-mail].

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/

CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: 14 November 2026