Undergraduate Academic Advisor - Student Success

Wake Forest University Pre-College Programs; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Wake Forest University seeks four Academic Advising Professionals for the Office of Academic Advising. The roles will start January 2027, with priority given to applications by November 9, 2026.

Candidates should submit a cover letter and need to avoid AI-assisted letter composition. Responsibilities include providing advising on registration, progress, and retention; collaborating with faculty and staff; handling study abroad approvals; and supporting students with curriculum planning while

Qualifications

• Bachelor’s degree plus 1–3 years related experience.
• Ability to collaborate within a team.
• Knowledge of academic policies and related laws.
• Knowledge of student advisement, retention issues, trends, and programs.
• Excellent written and oral communication skills.
• Strong diplomatic skills with diverse constituencies.
• Ability to manage multiple tasks and time.

Responsibilities

• Provide professional academic advising to undergraduates on registration, progress, graduation, and retention.
• Consult with faculty and staff on academic policy and practice.
• Meet with students daily for study abroad approvals, drops, adds, withdrawals, and appeals.
• Advise on curriculum matters, major exploration, and four-year plans.
• Maintain confidential information and conduct confidential conversations.
• Coordinate early academic intervention activities and contribute to OAA projects.
• Maintain timely records of communications and actions;Escalate complex/sensitive cases as needed.

Skills

Communication skills

Diplomatic skills

Collaboration

Time management

Education

Bachelor’s degree or equivalent

Tools

Student information system

Job description

Wake Forest University seeks four Academic Advising Professionals for the Office of Academic Advising. The roles will start January 2027, with priority given to applications by November 9, 2026.

Candidates should submit a cover letter and need to avoid AI-assisted letter composition. Responsibilities include providing advising on registration, progress, and retention; collaborating with faculty and staff; handling study abroad approvals; and supporting students with curriculum planning while