Uncapped Earnings: Vacation Sales Concierge

Hyatt Hotels Corporation; Key West (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Uncapped earnings

Credit Union membership

Tuition reimbursement

Counseling & Family support

Growth opportunities

Job summary

Hyatt Vacation Ownership is seeking a Coordinator Marketing In House to coordinate sales presentations, engage Guests, and drive revenue while delivering exceptional service.

The role requires sales or customer service experience, flexibility to work varied shifts, and compliance with state and local requirements. This position supports Owners and guests at a Key West location, with opportunities to grow within a global hospitality brand.

Qualifications

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Shift flexibility

Job description

Hyatt Vacation Ownership is seeking a Coordinator Marketing In House to coordinate sales presentations, engage Guests, and drive revenue while delivering exceptional service.

The role requires sales or customer service experience, flexibility to work varied shifts, and compliance with state and local requirements. This position supports Owners and guests at a Key West location, with opportunities to grow within a global hospitality brand.