Unarmed Security Supervisor

Constellis; North Carolina; On-site; USD 45,000 - 60,000; Full time

Job summary

A security services provider is looking for a Supervisor in North Carolina to oversee security operations for a contract with a major client. This role includes supervising security officers, conducting patrols, and ensuring compliance with safety requirements. The ideal candidate must be capable of making independent decisions, communicate effectively with clients, and perform physically demanding tasks. Shifts will alternate between day and night, and the role requires flexibility and travel when needed.

Qualifications

• Ability to make critical decisions independently.
• Good communication skills with clients and representatives.
• Physical readiness for patrol duties, including lifting and outdoor conditions.

Responsibilities

• Oversee shift security officers and operations.
• Patrol facilities and ensure safety compliance.
• Respond to alarms and manage access control policies.

Job description

Position Summary

Acts as the primary leader on our security services contract with Amazon.com Services LLC in North Carolina (Hamlet Area). The Supervisor is responsible for overseeing security officers and ensuring they provide all routine patrol and access control functions, including property control. The Supervisor plans, schedules, assigns, reviews, and supervises field or office operations on an assigned shift; coordinates and performs investigations, patrol, traffic, and administrative duties. Maintains a good working relationship with the client. This position works shifts day and night.

Responsibilities

• Reports to the contract manager
• Make critical decisions independently
• Provide oversight to shift security guards
• Communicate with facility representatives and customers
• Patrol facilities and report all security or safety deficiencies
• Conduct timed patrol tours and special signoffs as directed
• Respond to alarms and unauthorized access events
• Supervise and enforce access and property control policies at all gates and lobbies
• Provide first aid, CPR, and assist during emergencies as necessary
• Ensure safety requirements compliance and safe work practices
• Occasional travel required; willing to work rotating shifts
• Duties require lifting more than 10 pounds and may involve lifting and carrying items weighing up to 50 lbs; require bending, twisting, standing, and some activity that involves standing for long periods; conduct foot patrols and respond to alarms in varied weather conditions, climbing up to 8 flights of stairs; 90% of the work involves physical activity
• Other duties as assigned