UNARMED SECURITY SUPERVISOR FLEX

Fidelity Protective Services Llc; Elkridge (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Career Advancement Opportunities

Competitive Compensation

Job summary

Fidelity Protective Services Llc is seeking an Unarmed Site Supervisor in Elkridge, Maryland. This role is pivotal in overseeing security operations during assigned shifts, ensuring proper post coverage, and fostering a high standard of service.

The ideal candidate will possess strong communication skills, a high school diploma or GED, and be at least 21 years of age. Responsibilities include supervising security officers, enforcing policies, and maintaining documentation.

Qualifications

• Must be at least 21 years of age.
• Must meet all applicable state and local licensing requirements.
• Must pass a background investigation.

Responsibilities

• Supervise and support security officers on assigned shifts.
• Enforce site post orders and company policies.
• Maintain accurate documentation for incident reports.

Skills

Strong written and verbal communication skills

Sound judgment and initiative

Ability to follow post orders and operating procedures

Professional interaction with staff and clients

Education

High school diploma or GED

Tools

Operational software

Job description

Benefits

• Competitive salary
• Flexible schedule

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• Flexible Schedule

Job Summary

The Unarmed Site Supervisor is responsible for running security operations on their assigned shift at the client site. This role ensures guards are on post, following procedures, and providing quality service. The supervisor serves as the main point of contact between on-site staff and company management, and is responsible for leading the team through hands‑on supervision, coaching, recognition, and corrective action within approved authority.

Responsibilities

• Supervise and support security officers on assigned shifts to ensure posts are covered and procedures are followed
• Enforce site post orders, contract requirements, and company policies
• Serve as the primary point of contact between on-site staff, company management, and the client during assigned shifts
• Monitor attendance, punctuality, and performance; provide coaching, recognition, and corrective action within approved authority
• Ensure accurate completion of incident reports, activity logs, and other required documentation
• Respond to routine and emergency situations calmly and professionally
• Administer site safety practices, including vehicle and driving safety where applicable
• Utilize scheduling, reporting, and operational software to support effective site management
• Maintain a professional presence and deliver consistent customer service

Qualifications

• High school diploma or GED required
• Must be at least 21 years of age
• Strong written and verbal communication skills; able to interact professionally with staff, clients, and the public
• Ability to exercise sound judgment and initiative within established guidelines
• Ability to read, understand, and follow post orders and operating procedures
• Must meet all applicable state and local licensing requirements
• For driving positions: valid driver’s license with a clean driving record and ability to safely operate a patrol vehicle
• Must pass a background investigation
• Ability to work in various environments and remain on foot for extended periods; occasional lifting up to 40 pounds