Unarmed Security Patrol & Customer Service - Part-Time

Allied Universal; Troy (MI); On-site; USD 26,000 - 33,000; Part time

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Customer Service Patrol in Troy, MI. This part-time position requires providing exceptional customer service, patrolling facilities, monitoring access, and reporting incidents on a manufacturing and industrial site.

Shifts are Sat and Sun 3:00 PM to 11:00 PM. The role emphasizes safety, clear communication, and maintaining a welcoming environment while supporting site procedures and

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide customer service to employees, visitors, vendors, and/or contractors by carrying out site-specific security-related procedures, access protocols, and emergency response activities at a manufacturing and industrial location.
• Conduct regular and random unarmed patrols of facility buildings, production-adjacent areas, parking areas, entrances, loading docks, and perimeter locations to help identify and report unusual conditions.
• Monitor access points and visitor activity, verify authorization as directed by site procedures, and document entries, deliveries, and/or incidents.
• Respond to incidents, alarms, medical situations, and critical events in a calm, problem-solving manner, notifying appropriate site contacts and emergency responders as needed.
• Complete accurate activity logs, patrol records, and incident reports, and communicate observations to Allied Universal leadership and site representatives.

Skills

Customer service

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Tools

Access control system experience

Badge system experience

Job description

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Customer Service Patrol in Troy, MI. This part-time position requires providing exceptional customer service, patrolling facilities, monitoring access, and reporting incidents on a manufacturing and industrial site.

Shifts are Sat and Sun 3:00 PM to 11:00 PM. The role emphasizes safety, clear communication, and maintaining a welcoming environment while supporting site procedures and