Unarmed Security Officer - Providence, RI - PT Weekdays

Colonial Security Services; Providence (RI); On-site; USD 25,000 - 39,000; Full time

Job summary

Colonial Security Services in Providence, RI is seeking a Front Desk Security Officer to help keep a high-end residential environment safe while delivering excellent customer service. You will greet residents and guests, monitor access, and respond to incidents.

The role requires strong communication, calmness under pressure, and attention to detail, with shifts Mon-Fri 7pm-1am or Tue-Sat 1am-7am. Prior security or customer service experience is preferred.

Qualifications

• Security experience is preferred.
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergency situations.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the local area and amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet residents and guests in a professional and courteous manner.
• Provide exceptional customer service by addressing inquiries and assisting residents.
• Maintain a friendly and approachable demeanor to enhance the resident experience.
• Monitor and control access to the property, ensuring only authorized individuals enter.
• Conduct regular patrols of common areas and document patrols via mobile device.
• Respond promptly to security incidents, emergencies and alarms.
• Create daily logs and incident reports.
• Receive and scan incoming packages and manage storage and distribution.

Skills

Customer service

Communication skills

Calm under pressure

Organizational skills

Security awareness

Tools

Access control systems

Package management familiarity

Job description

Company: Colonial Security Services
Job Title: Security Officer
Location: Providence, RI

SHIFTS AVAILABLE: Mon-Fri 7pm-1am

Tues-Sat 1am-7am

Position Summary:

Join our team as a Front Desk Security Officer at Colonial Security Services. As a Front Desk Security Officer, you will play a key role in ensuring the safety and security of our residents while providing excellent customer service. This is an exciting opportunity for individuals who are dedicated to maintaining a secure and welcoming environment in a high-end residential setting.

Responsibilities:

Customer Service:

• Greet residents and guests in a professional and courteous manner.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with resident needs.
• Maintain a friendly and approachable demeanor to enhance the overall resident experience.

Security:

• Monitor and control access to the property, ensuring only authorized individuals enter.
• Conduct regular patrols of common areas to deter and detect security issues.
  • All patrols will be documented using a mobile device
• Respond promptly to security incidents, emergencies, and alarms.
• Create daily logs and incident reports

Package Management:

• Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
• Effectively manage package storage and distribution, maintaining a secure and organized system.

Qualifications:

• Security experience is preferred
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergency situations.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the local area and amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.