Unarmed Security Officer — Patrol & Documentation (Retail)

Allied Universal; Suffolk (VA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Suffolk, VA is seeking a Security Officer Full Time Unarmed Patrol Documentation to safeguard clients across Retail/Malls and more. You will conduct routine patrols, maintain a visible presence, and document activity using site technology, contributing to a welcoming environment for customers and team members.

Role requires strong customer service, clear communication, and reliability. The position offers daily daytime shifts with a competitive hourly rate and opportunities

Qualifications

• Provide customer service to clients, customers, and visitors by carrying out site-specific procedures and policies.
• Respond to incidents and critical situations in a calm, professional manner, escalating per site procedures.
• Conduct regular and random unarmed patrols to deter theft and security-related concerns.
• Document observations and report issues using site technology.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out site-specific procedures, policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout the retail sales floor, entrances, exits, parking areas, and perimeter to help deter theft, unauthorized activity, and other security-related concerns.
• Monitor for suspicious activity, policy violations, hazards, and operational concerns, documenting observations and reporting issues to site leadership and/or Allied Universal supervision.
• Assist with access control, customer and associate interactions, and security-related investigations in accordance with site procedures.

Skills

Customer service

Patrol procedures

Documentation

Communication

Education

High school diploma

Job description

Allied Universal in Suffolk, VA is seeking a Security Officer Full Time Unarmed Patrol Documentation to safeguard clients across Retail/Malls and more. You will conduct routine patrols, maintain a visible presence, and document activity using site technology, contributing to a welcoming environment for customers and team members.

Role requires strong customer service, clear communication, and reliability. The position offers daily daytime shifts with a competitive hourly rate and opportunities