Unarmed Security Officer — Customer Experience Patrol

Alliedbarton Security Services; Westlake (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits program

Job summary

Allied Universal is seeking a Security Officer to perform unarmed customer-experience patrols at a Westlake, TX commercial property. You will engage with tenants, visitors, and vendors, maintain a visible security presence, and follow site policies.

The role emphasizes safety, service, and situational awareness. The position requires 18+ years, a high school diploma, and successful background and drug screenings.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation required by law.
• Drug screen required by law.
• Licensing requirements may apply.
• A valid driver's license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter areas to help identify and report unusual activity or maintenance concerns.
• Monitor access to the property, verify visitor and contractor authorization as directed, and maintain professional interactions with occupants and guests.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following site protocols and notifying appropriate personnel.
• Prepare clear, accurate reports and shift documentation for observations, incidents, patrol activities, and security-related concerns.

Skills

Customer service

Observation and patrol

Conflict resolution

Communication skills

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer to perform unarmed customer-experience patrols at a Westlake, TX commercial property. You will engage with tenants, visitors, and vendors, maintain a visible security presence, and follow site policies.

The role emphasizes safety, service, and situational awareness. The position requires 18+ years, a high school diploma, and successful background and drug screenings.