UM Administrative Coordinator – Healthcare

adventhealth; Daytona Beach (FL); On-site; USD 23,000 - 39,000; Full time

Job summary

AdventHealth in Daytona Beach, FL is seeking a dedicated Utilization Management Clerk to monitor payor communications and support the team with clerical duties in a fast-paced hospital setting. You will enter approvals/denials, track payor issues, and help ensure timely patient care while upholding safety and patient service standards.

This position offers hands-on experience in a mission-driven health system.

Qualifications

• Associate degree preferred; High School diploma required.
• Experience in health care, hospital setting, or patient finance services.
• Field of Study: social work.
• Knowledge of Utilization Management processes preferred.

Responsibilities

• Monitors and addresses electronic faxes and emails from payors and forwards to Utilization Management team members.
• Supports clerical and administrative activities of the Utilization Management team.
• Enters pertinent approval and denial information into the computer programs for review.
• Monitors the centralized phone line for telephonic authorization and denial information from payors.
• Manages mail, uploads letters from payors to patient encounters, and forwards correspondences.
• Tracks and trends payor issues and escalates to Utilization Management leadership when needed.
• Manages multiple clerical duties and assigned projects to support daily operations.

Skills

Microsoft Office

Communication skills

Multitasking

Patient care

Diversity awareness

Independent work

Utilization Management knowledge

Care Management workflows

Education

Associate degree

High School diploma

Job description

AdventHealth in Daytona Beach, FL is seeking a dedicated Utilization Management Clerk to monitor payor communications and support the team with clerical duties in a fast-paced hospital setting. You will enter approvals/denials, track payor issues, and help ensure timely patient care while upholding safety and patient service standards.

This position offers hands-on experience in a mission-driven health system.