Ultrasound Field Service Engineer - Travel Up to 40%

Conquest Imaging; Stockton (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Conquest Imaging seeks a Field Service Engineer to provide diagnostic and repair expertise for multi-vendor ultrasound systems at customer sites. You will manage field service activities, document service records, and support revenue programs with our service team.

The role requires travel up to 40% and strong communication with customers and internal groups to ensure high quality service and uptime for ultrasound equipment.

Qualifications

• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Experience interfacing with customers and internal teams to provide solutions.
• Experience troubleshooting and responding to customer concerns.

Responsibilities

• Providing diagnostic and repair expertise to multi-vendor/OEM ultrasound systems.
• Maintain customer service logs and internal service records in a timely manner.
• Manage assets including labor time, parts inventory, and calibration of test equipment.
• Keep tools and test equipment calibrated and in good condition.
• Collaborate with field service team to minimize system downtime for customers.
• Coordinate with Conquest Imaging teams on parts sales, repair, and training.
• Work with dealers in the region to meet customer service needs.

Skills

Diagnostics & repair

Customer service

Field service coordination

Job description

Conquest Imaging seeks a Field Service Engineer to provide diagnostic and repair expertise for multi-vendor ultrasound systems at customer sites. You will manage field service activities, document service records, and support revenue programs with our service team.

The role requires travel up to 40% and strong communication with customers and internal groups to ensure high quality service and uptime for ultrasound equipment.