Service Engineer

Herrmann Ultrasonics Inc; Bartlett (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

FSA

Short-term disability insurance

Long-term disability insurance

Life insurance

401(k)

Generous paid holidays and vacation

Job summary

Herrmann Ultrasonics is seeking a Field Service Engineer to deliver on-site and remote technical support for ultrasonic welding systems. You will commission machines, perform FAT/SAT testing, and train customer personnel across multiple sites in the US, Canada, and Mexico.

The role requires 1–3 years of mechanical/electrical service experience, strong communication skills, and willingness to travel. Comprehensive benefits include FSA, disability insurances, 401(k) and paid holidays.

Qualifications

• 1–3 years of mechanical and electrical service experience.
• Ability to read electrical schematics and understand high/low voltage circuits.
• Excellent communication skills and ability to build long-term customer relationships.
• Willingness to travel across USA, Canada and Mexico.
• Fringe benefits include FSA, disability, life insurance, 401(k) and paid holidays.

Responsibilities

• Provide technical expertise to our customers.
• Plan, implement and document machine commissioning.
• Execute FAT, SAT and customer training.
• Provide on-site and remote technical support to customers.
• Assume emergency and stand-by services including spare parts delivery.
• Assist with technical trainings and customer seminars.

Skills

Mechanical service

Electrical service

Schematic reading

Customer communication

Travel willingness

Education

Basic engineering knowledge

Job description

About this position

We are Herrmann.

We are looking for people who share our vision and culture. Let us shape the future together! Because our employees are our greatest asset.

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL.

Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and builds machines that join plastics, packaging materials, nonwovens and metals with ultrasonic vibrations. This technology is suitable in many industries, such as medical, electronics, food and automotive. With nearly 700 global employees, based in 4 Headquarters and 22 Tech Centers, we are represented in 20 countries worldwide.

Job profile

• Responsible for providing technical expertise to our customers
• Planning, implementation and documentation of machine and equipment commissioning
• Execute Factory Acceptance Testing, Site Acceptance Testing and customer personnel training
• Providing technical support to our customers including phone/email support, on-site, and in-house customer visits
• Assuming emergency and stand-by services including provision of shipping and or delivery of spare parts
• Assisting with technical trainings and customer seminars

Requirements

• At least 1-3 years of mechanical and electrical service experience
• Basic theoretical knowledge in electrical and mechanical engineering principles
• Electrical experience with high/low voltage circuits and ability to read electrical schematics
• Excellent communications skills and motivated to build long term relationships with customers and colleagues
• Willingness to work hands-on and ability to travel within the USA, Canada and Mexico
• Flexible Spending Account
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• 401(k)
• Generous paid holidays and vacation days
• Standardized bonus based on employee and company performance

In short: We are looking for people who share our passion. People who want to make a difference and have ambitious goals. Become a part of Herrmann and let us shape the future together!

PM22