Ultra Care Technician

Motive Workforce; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Motive Workforce seeks an Ultra Care Technician I to perform scheduled maintenance on industrial batteries at client sites in the Dallas area. The role emphasizes safety, accurate testing, and effective communication with customers.

Responsibilities include inspections, watering, washing, wiring, and operating service vehicles and forklifts. 1–3 years of battery industry experience preferred; strong technical and problem-solving skills required.

Qualifications

• Ability to read safety rules, operating and maintenance manuals.
• Ability to interpret written and verbal instructions.
• Ability to prioritize work and move between tasks.
• Strong analytical and problem-solving skills.

Responsibilities

• Represent the company professionally at the client site.
• Perform battery inspections, watering, washing, and full-scale testing.
• Install watering systems and ensure safe operation of service vehicle.
• Coordinate repairs with customer contacts and other departments.
• Maintain inventory of parts and promote related products.
• Follow safety, environmental and hazmat guidelines.

Skills

Reading comprehension

Self-motivation

Detail-oriented

Troubleshooting

Analytical thinking

Tools

Forklift operation

Reach truck operation

Job description

Job Description

Purpose and Scope:The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Job Requirements

Responsibilities:

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other:

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience:

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

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