Forklift Battery Technician

Motive Companies; Phoenix (AZ); On-site; USD 37,000 - 41,000; Full time

Job summary

Motive Companies in Phoenix, AZ is seeking an Ultra Care Technician I to perform scheduled maintenance of industrial batteries at client sites. You will inspect, water, wash, and test batteries, install watering systems, and ensure all safety and environmental protocols are followed.

The role requires 1–3 years in the battery or field service industry, strong customer service, and the ability to read technical manuals.

Qualifications

• 1–3 years of experience in battery industry or related field service.
• Prior sales or customer service in field service preferred.
• Ability to read and comprehend safety and maintenance instructions.

Responsibilities

• Represents the company professionally at client sites.
• Performs battery inspections, watering, washing, and voltage testing.
• Installs watering systems and maintains safety practices.
• Keeps accurate parts inventory and processes work orders.
• Coordinates repairs with customers and other teams as needed.
• Operates a service vehicle, forklift, and reach truck safely.

Skills

Battery maintenance

Customer service

Safety compliance

Problem solving

Detail oriented

Communication skills

Documentation reading

Forklift operation

Time management

Job description

Purpose and Scope

The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Responsibilities

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Strong customer service skills, including active listening.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

Pay: $27-$30/hr DOE

#MCTA1