UKG Pro WFM Engineer

CarMax; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

CarMax is seeking a UKG Pro WFM Specialist to support timekeeping, attendance, accruals and scheduling within our HR platforms. You’ll analyze issues, gather requirements, implement changes, and test solutions that integrate with Workday and payroll. The role offers a HYBRID work arrangement with on-site presence in Richmond or Plano a few days per week.

You'll work on Kronos/UKG Pro WFM modules, APIs, and Boomi integrations to enable accurate HR tasks and data flows for associates nationwide.

Qualifications

• 2+ years in Kronos and/or UKG Pro WFM platforms.
• Understanding and experience implementing changes in Timekeeping, Accruals, Attendance, Attestation and Forecasting modules.
• Experience using, developing and implementing Dell Boomi Integrations.
• Understanding and development/configuration in the Advanced Scheduling space.
• Experience with Data Hub – Google BigQuery.
• Familiarity with UKG Pro WFM APIs and webhooks, including integration capabilities.

Responsibilities

• Root cause analysis and resolution.
• Diagnose, resolve and document application errors.
• Gather requirements, develop and test key UKG Pro WFM modules.
• Follow change management processes for all changes to production systems.
• Work to integrate key business and HR processes in UKG Pro WFM and with existing HR platforms (Workday, Payroll, etc.).

Skills

Root cause analysis

Requirement gathering

Test and documentation

Change management

Cross-functional collaboration

Tools

Kronos UKG Pro WFM

Dell Boomi Integrations

Google BigQuery

UKG Pro WFM APIs

Job description

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

About this Job

At CarMax, we are constantly delivering new technology platforms and capabilities to our Associates. In this role you will be supporting business partners who are using the UKG Pro WFM platform for Timekeeping, Attendance, Accruals, Attestation and Advanced Scheduling. You will be on the front line of developing key changes to our UKG Pro WFM platform to offer solutions for our business partners in a variety of modules.

What you will do – Essential Responsibilities

• Root cause analysis and resolution
• Diagnose, resolve and document application errors
• Gather requirements, develop and test key UKG Pro WFM modules
• Follow change management processes for all changes to production systems
• Work to integrate key business and HR processes in UKG Pro WFM and with existing HR platforms (Workday, Payroll, etc.)

Purpose of the role

It takes a passion for technology and issue resolution to be successful in this role. The purpose of this role is to develop working solutions for our business partners in the UKG and Kronos platforms so that Associates and CarMax can effectively implement key HR tasks.

Qualifications and Requirements

Basic Qualifications

• 2+ years in Kronos and/or UKG Pro WFM platforms
• Understanding and experience implementing changes in modules for Timekeeping, Accruals, Attendance, Attestation and Forecasting modules.
• Experience using, developing and implementing Dell Boomi Integrations
• Understanding and development/configuration in the Advanced Scheduling Space
• Experience with Data Hub – Google BigQuery
• Demonstrate a working knowledge of UKG Pro WFM APIs and webhooks, including integration capabilities and event-driven workflows.

Work Location and Arrangement: This role will be based out of the Richmond Westcreek Corp Office or Plano Tech hub and have a Hybrid work arrangement.

• Associates based in Richmond work on-site 4 days per week.
• Associates based in Plano work onsite 2 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.