UKG Pro Solution Architect — WFM & Integrations

Worldwide Flight Services; Irving (TX); Hybrid; USD 90,000 - 126,000; Full time

Benefits offered by this job

Travel Discounts

Pet insurance

Discount Shopping

Wellness Programs

401k

Job summary

Worldwide Flight Services seeks a Solution Architecture Specialist - UKG to lead management and optimization of UKG Pro Workforce Management and related HR technology solutions. You will design integrations, ensure reliability, and drive HR process improvements across global operations.

The role requires strong problem solving, strategic advisory abilities, and experience integrating with SAP SuccessFactors EC/ECP, SSO, and Zaddons or similar shift bidding tools.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or related field.
• Minimum 5 years of experience with UKG Pro Workforce Management (WFM) including Absence, Advanced Scheduling, Accruals, Timekeeping (Hourly), and Analytics.
• Experience integrating UKG Pro WFM with SAP SuccessFactors EC and ECP.
• SSO and Microsoft Entra ID integrations preferred.
• Knowledge of Zaddons or similar shift bidding solutions is a plus.
• Strong IT and enterprise system integration understanding.

Responsibilities

• Oversee day-to-day operations of UKG Pro and related HR tech applications.
• Configure, update, and manage user access for HR systems.
• Diagnose and resolve application issues with end-users, dev teams, and vendors.
• Monitor performance metrics and optimize system efficiency.
• Create and maintain user guides, workflows, and support procedures.
• Lead SDLC activities: agile, DevOps, and waterfall as applied to HR tech deployments.
• Collaborate with developers and stakeholders to ensure integration with HRIS ecosystems.
• Travel domestically and internationally as required.

Skills

UKG Pro WFM

HRIS integration

Data governance

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science / Information Systems / IT

Tools

SAP SuccessFactors EC

MS Entra ID / SSO

Shift bidding tools (Zaddons)

Job description

Worldwide Flight Services seeks a Solution Architecture Specialist - UKG to lead management and optimization of UKG Pro Workforce Management and related HR technology solutions. You will design integrations, ensure reliability, and drive HR process improvements across global operations.

The role requires strong problem solving, strategic advisory abilities, and experience integrating with SAP SuccessFactors EC/ECP, SSO, and Zaddons or similar shift bidding tools.