UKG Analyst

Montefiore Nyack; New City (NY); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Robust compensation package

Tuition reimbursement

Professional development opportunities

Job summary

Montefiore Nyack Hospital in New City, NY is seeking a UKG Analyst to administer UKG timekeeping, accruals, scheduling, and reporting. You will partner with Payroll, HR, Nursing, IT, and the MHS UKG Support Team to ensure data integrity and payroll readiness for every cycle.

The role focuses on governance, configuration, auditing, and training to minimize payroll errors and strengthen internal controls, while supporting a smooth employee experience across hospital departments.

Qualifications

• Experience administering UKG Workforce Management (UKG/Kronos).
• Experience with Timekeeping, Accruals, Advanced Scheduling and Reporting.
• Experience with Workday Payroll or payroll integrations preferred.
• Knowledge of CBAs and payroll policies is a plus.

Responsibilities

• Own day-to-day UKG administration and ensure payroll-ready timekeeping data.
• Balance and reconcile UKG data prior to payroll, resolve discrepancies.
• Collaborate with Payroll, HR, Nursing, IT, and MHS UKG teams.
• Audit data to minimize payroll errors and improve controls.

Skills

UKG / Kronos

Timekeeping

Accruals

Advanced Scheduling

Reporting

Workday integrations

Payroll governance

Education

Associate’s degree in business / accounting / finance

Job description

Job Details

City/State: New City, New York

Department: Finance_1

Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8 PM-4:30 AM Scheduled Daily Hours: 8 HOURS Hours Per Pay Period: 40 Pay Rate/Range: Starting at $31.62 A.

Job Summary

The UKG Analyst is responsible for the administration, governance, support, and continuous improvement of the UKG timekeeping system for Montefiore Nyack Hospital and Highland Medical. Reporting to the Payroll Manager, this position ensures that all pay-impacting timekeeping data is accurate, complete, and ready for payroll processing. This role serves as the functional owner and subject matter expert for UKG Timekeeping, Accruals, Advanced Scheduling, and Reporting. Working in close partnership with Payroll, Human Resources, Nursing Leadership, Information Technology, and the Montefiore Health System (MHS) UKG Support Team, the analyst ensures that system configuration, business processes, and timekeeping practices support accurate payroll results. The primary purpose of this position is to protect payroll accuracy by ensuring the integrity of all timekeeping data before it is transmitted to Workday Payroll. Through proactive auditing, reconciliation, system administration, training, and employee support, this role minimizes payroll errors, strengthens internal controls, improves operational efficiency, and enhances employee experience.

Essential Job Qualifications

• 1. Education: Associate’s degree in business, Accounting, Finance, Information Systems, Human Resources, or related field.
• 2. Experience: Minimum three (3) years administering UKG Workforce Management (UKG/Kronos). Experience with Timekeeping, Accruals, Advanced Scheduling, and Reporting. Experience supporting Workday Payroll or payroll integrations preferred. Experience with Collective Bargaining Agreements preferred. Knowledge of Human Resources and Payroll policies, procedures, and applicable regulatory requirements
• 3. Training/Certification: n/a
• 4. Licensure: n/a
• 5. Other: Payroll-first mindset with focus on pay accuracy. Attention to detail and analytical thinking. Problem solving and root cause analysis. Excellent customer service skills. Ability to manage competing priorities. Continuous process improvement. Collaboration across Payroll, HR, Nursing, Finance, IT, and MHS support teams

Job Specific Contacts

• 1. General Contacts: HR, Payroll, management, staff, physicians
• Job Provides Direction to: N/A

Environment and Demands

• 1. Environmental Demands: Office environment within a hospital setting. Visits to departments.
• 2. Essential Physical and Cognitive Demands, Manual Dexterity: Ability to work at a computer for extended periods; occasional lifting up to 15-20 pounds; ability to move throughout hospital locations as needed; occasional extended work hours during payroll processing, year-end, system implementations, or critical operational events.

Part I: Hospital-Wide Standards

• A. Organizational: Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards. WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” Place team success above individual recognition. Be receptive to new ideas and approaches within my workplace. Offer assistance generously without hesitation.
• EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” See projects through to ensure completion. Problem solve with patients, family members, and other employees. Follow up to ensure a resolution.
• COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) Use positive communication in my tone of voice, body language, and choice of words. Respond to e-mails in a courteous manner, with-in twenty-four hours.
• APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times” Maintain a clean, neat, and professional appearance which adheres to hospital dress code policy. Promote and adhere to Montefiore Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors.
• RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” Respond to patient call lights and ask if I can assist. (No Pass Zone). Respond empathetically. Apologize for delays and concerns.
• EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.” Anticipate and address my patients’, families and visitors needs. Avoid negativity and exhibit a “can-do” attitude. “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community. Exit elevators to accommodate our patients’ first. Acknowledge people in the hallway by smiling and making eye contact. Help lost guests and new employees by escorting them to their destination.
• B.MISSION/STRATEGIC PLAN: Participates in activities which support the mission of the hospital
• C. JOB SPECIFIC COMPETENCIES: *Demonstrates the required job specific technical professional knowledge, skills and abilities.

Payroll & Timekeeping Operations

Own the day-to-day administration of UKG. Ensure employee timekeeping information is accurate and payroll-ready for every payroll cycle. Balance UKG time data prior to payroll processing and reconcile time transmitted to Workday Payroll. Partner daily with Payroll to resolve all pay-impacting issues before payroll confirmation. Research and resolving payroll discrepancies resulting from timekeeping errors. Ensure compliance with all hospital policies and applicable collective bargaining agreements (CBAs) to support accurate and compliant payroll practices. Perform other related duties and responsibilities as assigned.

UKG Governance & Configuration

Serve as the primary UKG functional administrator for Montefiore Nyack and Highland Medical. Coordinate all configuration requests with the Payroll Manager and MHS UKG Support Team. Analyze requested configuration changes and provide recommendations based on payroll, operational, and compliance impacts. Test, validate, and document all configuration changes before and after implementation. Maintain configuration standards, pay rules, accruals, schedules, pay codes, and system documentation.

System Auditing & Payroll Readiness

Audit missed punches, missing schedules, missing pay rules, pay code usage, shift differentials, overtime, premium pay, holidays, callbacks, accruals, transfers, and integration exceptions. Monitor integration failures between UKG and Workday and coordinate timely resolution. Ensure organizational timekeeping policies are consistently applied.

Advanced Scheduling

Serve as the UKG liaison for UKG Advanced Scheduling. Partner with Nursing and departmental leaders on scheduling configuration, optimization, and support. Support schedule templates, scheduling best practices, and payroll-impacting scheduling issues.

ServiceNow Administration

Own and manage the UKG ServiceNow support queue. Prioritize, investigate, assign, resolve, and monitor support requests. Escalate complex issues to the MHS UKG Support Team and ensure timely follow-up. Track trends and recommend improvements based on recurring requests.

Training, Reporting & Employee Support

Function as the subject matter expert for UKG Timekeeping, Accruals, Advanced Scheduling, and Reporting. Develop training materials and facilitate training for managers, timekeepers, and employees. Provide exceptional employee support for payroll and timekeeping questions.

Equal Employment Opportunity

Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Attractiveness and Opportunities

If you’re a skilled healthcare professional who values teamwork and excellence in patient care, then Montefiore Nyack Hospital could be your perfect match. As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. We’re committed to the health and well-being of Rockland County’s residents and our team members, and offer flexible opportunities for per diem, part-time and full-time employment.

Benefits and Perks

• Robust compensation package, including competitive pay, medical benefits, tuition reimbursement and more
• Outstanding professional staff
• The clinical excellence of the Montefiore Health System
• Opportunities for growth through training and continuing education
• Equal Opportunity Employment
• Zero tolerance policy for discrimination, harassment and abuse
• Fair employment practices, including equal treatment in hiring, promotion and compensation
• WE CARE code of conduct for all team members
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