UK Freight & Logistics Operations Leader

Crane Worldwide Logistics LLC; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Job summary

Crane Worldwide Logistics LLC in Massachusetts seeks an Operations Manager responsible for planning, directing and coordinating facility operations to ensure exemplary client services and quality standards. Lead and develop the team, drive cost controls, and ensure regulatory compliance across air, ocean, and road operations.

You will collaborate with global colleagues, negotiate with carriers, and develop SOPs to support KPI adherence and profitable, compliant operations.

Qualifications

• 3 years industry experience at a similar level.
• Strong knowledge of freight forwarding across air as the main mode, with ocean/road operations.
• Aviation Security and dangerous goods handling familiarity.
• Understanding of International Trade Regulations and AEO/ISO requirements.
• Knowledge of FCPA regulations and regulatory compliance in logistics.

Responsibilities

• Lead and manage site operations to meet client standards and service agreements.
• Ensure compliance with domestic and international regulations in logistics.
• Drive cost controls and profitability through effective client service and communication.
• Negotiate with carriers and vendors to maximise profitability and efficiency.
• Develop and maintain SOPs; train and motivate staff for peak performance.
• Coordinate staffing plans and ensure adequate coverage for operations demands.

Skills

Freight forwarding knowledge

Cost control

Contract negotiation

Staff management

Travel readiness

Tools

Microsoft Office

Job description

Crane Worldwide Logistics LLC in Massachusetts seeks an Operations Manager responsible for planning, directing and coordinating facility operations to ensure exemplary client services and quality standards. Lead and develop the team, drive cost controls, and ensure regulatory compliance across air, ocean, and road operations.

You will collaborate with global colleagues, negotiate with carriers, and develop SOPs to support KPI adherence and profitable, compliant operations.