Senior Domestic Logistics Operations Supervisor

Crane Worldwide Logistics LLC

Hayward (CA)

On-site

USD 70,000 - 80,000

Full time

4 days ago

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Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (17 days)

Medical, Dental & Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC in Hayward, CA is seeking an experienced Domestic Operations Manager to oversee daily ground and airfreight movements, cross-border shipments, and inland logistics for US-Canada-Mexico. You will lead a team, optimize processes, and ensure service excellence.

Responsibilities include monitoring KPIs, ensuring SOP compliance, and coordinating with warehousing, brokers, air/ocean teams to deliver reliable service.

Qualifications

High school diploma or GED required.
Four years industry experience required.
Two years supervisory required.

Responsibilities

Manage daily domestic transportation activities (ground, airfreight, cross-border).
Supervise domestic operations personnel and coach staff.
Monitor shipment performance, KPIs and service levels; implement corrective actions.
Coordinate with warehouse, brokerage, air, ocean, and transportation teams to ensure seamless execution.
Maintain strong relationships with customers and internal stakeholders; conduct regular service reviews.

Skills

Leadership

Customer Service

Problem Solving

Communication

Team Development

Education

High School Diploma or GED

Tools

TMS

Microsoft Office

Transportation Management Systems

Job description

Responsibilities include monitoring KPIs, ensuring SOP compliance, and coordinating with warehousing, brokers, air/ocean teams to deliver reliable service.

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