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HRB is seeking an experienced designer/developer to upgrade and create the next generation of our end-user experience across the Replica platform. You will combine UI/UX design systems with practical development work to make customers more productive and reduce friction in daily workflows.
You will be the dedicated customer-facing engineer for large accounts, bring enterprise software experience and high emotional intelligence to the role, and collaborate with stakeholders to deliver a cohesive
Hiring both an experienced developer and creative/designer to take our productsUser Experience to the next level for the entire platform. Desire a candidate with both development skills and UX design skills which are critical. The full system, built out, and in production. It needs a fresh overhaul and rework. The leadership team has some example interfaces they've had mocked up from a consulting designer but they are not comprehensive or mandatory. This hire will drive this.
Duties: Seeking an experienced designer/developer to update/help create the next gen of our end user experience. Evolving the Replica platform (UI/UX) to make the customer more productive within the platform, able to accomplish more of their work, and reduce any friction that comes with using Replica as part of their daily workflows.
Understands UI/UX design systems, and styling principles, and can elucidate the journey for a Replica customer/user.
They would need to be the dedicated customer facing engineer for some of our larger customers.
They will need enterprise software experience and a high emotional IQ.
Be an expert in system design and user experience, especially refactoring/updating existing systems.
Travel is <25%, primarily to DC area for three times a year offsites. Otherwise, potentially for customer travel, but that is limited right now.
Desired experience:
Experience with SaaS B2B products
Worked with Stakeholder/customer on creating a new user experience (beyond the interface and widgets)
Able to communicate complex topic in simple ways, be able to present your work in a compelling way.
User Experience: examples of existing work, design experience in user interfaces to improve experience. Adaptability and startup DNA to jump into a project that has been long running, ability to figure out how do you come up to speed fast when documentation on UX/flow charts doesn't exist.
Intellectual curiosity is critical. Someone who is proactive with ideas, self-driven (not waiting for tasking), and a proven expert in user experience.