Urban Outfitters is looking for a UX/UI Designer to help bring the Digital Experience roadmap to life across web and app. This onsite role in Philadelphia, PA focuses on user-centered, data-informed, test-ready design, working closely with cross-functional partners to improve the shopping and brand experience.
What you’ll deliver
- Design initiatives for Digital Experience roadmap efforts across the full funnel path, with emphasis on the browse path across web and app
- Own end-to-end design for assigned digital products and features, from concept through execution, aligned to business goals and customer needs
- Provide design input on effort and feasibility to support roadmap planning alongside Testing and Product Copy Operations
- Create wireframes, interactive prototypes, and high-fidelity mockups to communicate design intent clearly
- Contribute to concepting and experience ideation, taking early explorations into testable, buildable designs
- Partner with Personalization experts to design tailored content and journeys by customer segment
- Keep current with digital, fashion, and cultural trends to support Urban Outfitters’ digital retail leadership
How you’ll use data and testing
- Conduct and apply user research, usability testing, and data insights to guide design decisions and validate solutions
- Use qualitative and quantitative data (such as heatmaps, session recordings, and surveys) to find friction points and new opportunities
- Collaborate with Testing to shape findings into testable hypotheses that feed the A/B testing calendar
- Design and prototype variants for A/B and multivariate tests, aligned with testing hypotheses and success criteria
- Iterate after launches using test results, analytics, and customer feedback to continuously improve experiences
- Deliver test-ready design assets on committed timelines to support the team’s testing win-rate and velocity goals
- Perform VQA on landing pages and feature builds to help ensure accurate implementation
System, quality, and platform collaboration
- Contribute to and evolve the design system and digital style guides to support consistency, scalability, and efficiency across web and app
- Ensure designs meet accessibility standards (WCAG) and are optimized for performance, responsiveness, and usability across devices
- Support the upcoming site replatform by translating existing experiences and components into the new platform
- Partner with URBN Technology on large, technology-driven initiatives and feature rollouts, from design through launch
- Collaborate with Anthropologie and Free People UI teams to share patterns, align on shared components, and keep experiences consistent across URBN brands
- Work with vendor partners including Dynamic Yield, Contentful, and Salesforce within platform capabilities
- Present design concepts and rationale to stakeholders and incorporate feedback while maintaining design integrity
- Support design thinking across the team and business through presentations, workshops, and design documentation
What we’re looking for
- 3 to 5 years of experience in UX/UI design, with a strong portfolio featuring e-commerce and/or fashion-related web and app work
- Advanced proficiency in Figma and Adobe Creative Suite
- Strong understanding of responsive, mobile-first design and accessibility standards (WCAG)
- Working knowledge of HTML/CSS
- Experience designing for A/B tests or iterating using performance data on live experiences
- Ability to manage multiple projects at once and deliver on committed timelines in an agile environment
Tools you’ll use
- Figma, Adobe Creative Suite, HTML/CSS, WCAG, A/B testing, multivariate tests, AI, Dynamic Yield, Contentful, Salesforce
Benefits
URBN offers comprehensive Perks & Benefits to employees, subject to location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and more.
Preferred
- Bachelor’s degree in interaction design, visual communication, human-computer interaction, or a related field
- Experience working across multiple brands or a shared design system
- Experience with AI-enabled design or content workflows
- Passion for fashion, culture, and the Urban Outfitters brand