UH CENTRAL SCHEDULER

WVU Medicine; Uniontown, Northern (Fayette County, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UNTWN Uniontown Hospital in the United States is seeking a Medical Clerk/Secretary to manage scheduling and pre-registration, coordinating procedures for designated departments per guidelines.

The role emphasizes patient service, handling insurance information, maintaining records, and collaborating with physician offices. Strong computer skills and clear communication are essential; 40-hour weeks with both hospital and home office exposure.

Qualifications

• High school diploma or GED required.
• Two years medical secretarial/clerical experience preferred.

Responsibilities

• Coordinate scheduling and pre-registration for designated departments per guidelines.
• Schedule services as requested by physician offices or patients and prep for exams.
• Pre-register patients in computer system.
• Ascertain insurance information to comply with managed care regulations and refer to Financial Care Consultants.
• Maintain records per hospital and regulatory requirements.
• Maintain patient and employee confidentiality.
• Collaborate with physician office staff and educate new staff.
• Assist in training and orientation of new staff.
• Maintain department equipment; report malfunctions.
• Perform other duties as assigned.

Skills

Customer service

Computer skills

Microsoft Office

Verbal and written communication

Education

High school diploma or GED

Job description

Below, you’ll find other important information about this position.

MINIMUM QUALIFICATIONS

1. High school diploma or equivalent (GED).

PREFERRED QUALIFICATIONS

1. Two (2) years medical secretarial/medical clerical experience.

CORE DUTIES AND RESPONSIBILITIES

1. Responsible for all scheduling and pre-registration functions necessary to maintain efficient and smooth operations of the scheduling function, coordinating the scheduling and ordering of procedures for designated departments based on established guidelines.
2. Schedules services as requested by physician offices or patients, gives preparation for exams and screens for pertinent information prior to scheduling exam.
3. Pre-registers patients in computer system according to the hospital's registration guidelines.
4. Responsible for ascertaining insurance information to comply with managed care regulations or other insurance regulations, performing a revenue cycle review, and referring appropriate patients to Financial Care Consultants.
5. Maintains records according to hospital and regulatory requirements.
6. Maintains confidentiality regarding patient and employee information.
7. Collaborates with physician office staff to maintain effective working relationships and to provide education for new office staff members.
8. Assists in the training and orientation of new staff members.
9. Maintains department equipment.
10. Records and reports equipment malfunctions, including initiating service work orders.
11. Performs other duties as assigned.

PHYSICAL REQUIREMENTS

1. Frequent sitting.

WORKING ENVIRONMENT

1. Frequent exposure to various parts of the hospital or work from home office environment.

SKILLS AND ABILITIES

1. Possess excellent customer service skills.
2. Strong computer skills; ability to navigate scheduling systems and Microsoft office suite.
3. Ability to maintain/update the computer competencies as required for the position.
4. Effective verbal and written communication skills.

Scheduled Weekly Hours: 40

Shift: Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: UNTWN Uniontown Hospital

Cost Center: 550 UNTWN

Scheduling Call Center Address: 500 W Berkeley Street Uniontown Pennsylvania

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and the state’s largest employer with more than 3,400 licensed beds, 4,600 providers, 35,000 employees, and $7 billion in total operating revenues. The Health System is comprised of 25 hospitals – including J.W. Ruby Memorial Hospital, an 880-bed academic medical center, and the 150-bed WVU Medicine Children’s Hospital in Morgantown, West Virginia – and five institutes. To learn more, visit WVUMedicine.org.