UGC Creator Programs Lead — Hybrid (Mountain View)

TrulyHired; Mountain View (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Study.com in Mountain View, CA seeks a UGC Creator Manager to build and scale our customer voices program across social channels. You will source, vet, coach, and manage creator partners, turning stories into effective content that drives engagement and outcomes.

You’ll lead automated discovery, outreach, and AI-assisted vetting while growing talent and ensuring compliance. Hybrid in-office schedule and a builder mindset are essential.

Qualifications

• 2+ years in UGC, creator programs, influencer marketing or social-first growth, including building a program from scratch.
• Strong, proven skills in creator discovery and building and amplifying brand presence through UGC and social media.
• Hands-on experience building AI and automation workflows (outreach, scoring, prompt design).
• Deep, current fluency in TikTok, Instagram Reels and YouTube Shorts.
• A coach's touch: you help people tell their own story in their own voice.
• A builder's mindset: you create systems, templates and trainings that scale into a program.
• Strong analytical instincts: you balance data and creativity, optimizing performance as a whole for conversion, not just views.
• Able to work on site in Mountain View 3 days per week and own a function as it takes shape.

Responsibilities

• Build the program by defining recruitment, reach, asks, and rewards at scale.
• Shape social strategy to elevate creator content across platforms.
• Turn customer stories into scroll-stopping content across verticals.
• Manage partner production and ensure fast publication with brand claims.
• Develop playbooks, guides and trainings to scale the voice and process.
• Grow talent by coaching creators and coordinating with social video leads.
• Hit volume and quality targets for authentic content across channels.
• Measure volume, quality and conversion; present clear recommendations.
• Manage payments and compliance with Finance and disclosure rules.
• Automate discovery, outreach at scale and AI-assisted vetting.

Skills

UGC programs

Creator discovery

AI workflows

TikTok/Instagram/YouTube Shorts

Coaching mindset

Systems & playbooks

Analytics & optimization

On-site Mountain View 3 days/wk

Job description

Study.com in Mountain View, CA seeks a UGC Creator Manager to build and scale our customer voices program across social channels. You will source, vet, coach, and manage creator partners, turning stories into effective content that drives engagement and outcomes.

You’ll lead automated discovery, outreach, and AI-assisted vetting while growing talent and ensuring compliance. Hybrid in-office schedule and a builder mindset are essential.