UC Santa Barbara - Student Success & Program Coordinator

KSE Global; Santa Barbara (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

KSE Global is collaborating with UC Santa Barbara to seek a dedicated Academic Advisor for the Connect Program. This position entails guiding international students through their academic journey, offering support during orientation, and monitoring their academic progress while fostering a strong community.

The ideal candidate will hold a Master's degree and have 1-3 years of relevant experience. The role focuses on cultural acclimation and academic advising to ensure a successful transition for students into the university environment.

Qualifications

• Master’s degree in higher education or related field required.
• 1-3 years of experience in academic advising or related fields.
• Commitment to fostering an inclusive campus community.

Responsibilities

• Assist students with orientation and logistical matters.
• Guide students through academic processes.
• Monitor student academic progress and provide support.
• Engage with students to foster community.

Skills

Academic advising

Cultural acclimation support

Conflict resolution

Knowledge of admissions processes

Education

Master’s degree in a related field

Job description

The UC Santa Barbara Connect Program, offered by UCSB Professional and Continuing Education in collaboration with KSE Global Education, provides a two-year pathway for global high school graduates to enroll at University of California, Santa Barbara. The program offers a structured, comprehensive college curriculum built specifically for international students and a pathway to four-year degree programs.

Key Responsibilities

• Assist with annual orientation, including move-in and logistical matters such as setting up bank accounts, cell phone numbers, and accessing health insurance.
• Guide students through class registration, add/drop processes, and related academic policies, including course petitions, substitutions, and academic procedures.
• Assist students in identifying potential majors and minors, and navigating academic pathways aligned with their goals.
• Meet individually with each student at least twice per term for regular check-ins. When necessary, connect students to resources such as faculty, teaching assistants, tutoring, transfer advising, and wellness.
• Support students in cultural acclimation by offering guidance and, when needed, language assistance or translation support.
• Monitor student academic progress each term, and provide proactive support. When necessary, meet with students, parents, and staff to design solutions to promote academic success.
• In cooperation with Associate Director of Program Management, proactively engage with students to foster community among program participants, including events, study groups, etc.
• With the support of the Associate Director of Program Management, acts as “on call” staff person to assist in resolving disputes and address students in crisis.

Ideal Qualifications

• Master’s degree in higher education, student affairs, counseling, or related field; applicants currently completing a Master’s degree will be considered.
• 1-3 years experience in academic advising, student affairs, academic program development, teaching, international education, or residential life.
• Demonstrated understanding of, commitment to, and skill in fostering an equitable and inclusive campus community of belonging for all students, staff, and faculty.
• Extensive knowledge of graduate and professional school admissions processes and requirements; ability to design programs to address pre-professional school student needs.