UC Infrastructure Specialist - Design, Install & 24/7 Support

Packaging-Corporation-of-America; Lake Forest (IL); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Packaging-Corporation-of-America in Lake Forest, IL seeks an IT professional to design, install, and maintain PCA’s Unified Communications infrastructure and provide 24x7 support to keep operations running.

The role prefers an Information Technology Systems background with a BS in IT Systems or related certificate, 1-2 years UC/admin experience, and strong communication skills to interact with plant and corporate personnel.

Qualifications

• 1–2 years ITS experience preferred.
• Familiarity with Unified Communications administration.
• Familiarity with Local and Wide Area Networks.
• Familiarity with investigating and resolving first level help desk requests.

Responsabilités

• Design, install and maintain PCA’s Unified Communications infrastructure.
• Provide 24x7 support for the Unified Communications infrastructure.

Connaissances

keyboarding

organization

multitasking

communication

interpersonal

prioritization

computer work processing

Formation

BS IT Systems

IT Certificate

Description du poste

Position Purpose Summary:

The purpose of this position is to support our current and future Unified Communications infrastructure. This position is part of the Information

Technology Systems department, Unified Communications group.

Responsibilities:

This position will be responsible for designing, installation and maintenance of PCA’s Unified Communications infrastructure.

This position provides 24x7 support for the Unified Communications infrastructure.

Requirements:

Education

• Information Technology Certificate, Bachelor of Science, Information Technology Systems, strongly preferred.

Work Experience

• Previous work experience in related ITS areas (1-2 years) strongly preferred.
• Applicant should have familiarity with Unified Communications administration.
• Applicant should have familiarity with Local and Wide Area Networks.
• Applicant should have familiarity with investigating and resolving first level help desk service requests.

Skills –

• Must have mastered basic keyboarding and editing skills.
• Must have strong organizational skills to handle numerous details, deadlines, and requests.
• Must have the ability to adapt to and work effectively and independently in a fast paced, multitasking environment.
• Must be able to evaluate and prioritize tasks for efficiency and completeness.
• Must be an effective communicator, verbal and written.
• Must be able to interact effectively and professionally with all levels of plant and corporate personnel and with customers and vendors.
• Appropriate requirements for computer work processing.

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