Twilight Beverage Server - Casino Service

Mohegan PA; Connecticut; On-site; USD 16,531 - 22,041; Part time

Job summary

Mohegan Sun in Uncasville, CT is seeking a Twilight Beverage Server to provide beverage service on the casino floor during peak hours. You will ensure courteous guest interactions and correct service standards.

Responsibilities include handling cash transactions, advising guests on drink choices, maintaining a clean work area, and complying with liquor laws and responsible service guidelines to ensure a safe and enjoyable guest experience.

Qualifications

• Good written and verbal communication skills.
• Strong organizational and multi-tasking skills.
• Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques.
• Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities.
• Skills in proper tray preparation and handling.
• Proficiency in ordering beverages utilizing the proper established call order.
• Ability to adapt to new industry technology.
• Excellent knowledge of the overall property and gaming floor.
• Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures.

Responsibilities

• Serve alcoholic and non-alcoholic beverages to guests according to department policies and steps of service.
• Handle cash outlays and payments per established procedures.
• Clear glassware, ashtrays and debris in assigned pit area.
• Maintain a clean and sanitary work environment per procedures.
• Advise and assist guests in beverage selections.

Skills

Good communication

Multi-tasking

Beverage knowledge

Drink recipes knowledge

Tray handling

Call order accuracy

Industry technology

Property knowledge

Liquor laws knowledge

Job description

## Twilight Beverage Server - Casino ServiceApplylocations: Uncasville, CTtime type: On-Callposted on: Posted Todayjob requisition id: R-09023**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures, and steps of service during the hours designated as ‘Twilight’**Primary Duties and Responsibilities****:** includes but not limited to:* Responsible for the handling of payment in cash outlets, per established check tendering procedures* Clears glassware, ashtrays and debris in assigned pit area* Consistently applies knowledge of all legal beverage service guidelines**Secondary Duties and Responsibilities:*** Maintains a clean and sanitary work environment, according to department policies and procedures* Advises and assists guests in beverage selections**Minimum Education and Qualifications:*** Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job**Competencies:** Incumbent will master the following competencies while in this position:* Good written and verbal communication skills* Strong organizational and multi-tasking skills* Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques* Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities* Skills in proper tray preparation and handling* Proficiency in ordering beverages utilizing the proper established call order* Ability to adapt to new industry technology* Excellent knowledge of the overall property and gaming floor* Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures**Training Requirements:*** Outlet-specific standard operating procedures* SMART alcohol awareness* Established Beverage Server training and shadowing program**Physical Demands and Work Environment:*** Must be able to stand and walk large areas for an entire shift* Must be able to bend and lift full beverage trays of up to 25 lbs.* Must be able to work in a fast paced environment with frequent interruptions* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.