Beverage Server - Casino Service

Mohegan Sun; Connecticut; On-site; USD 24,000 - 36,000; Part time

Job summary

Mohegan Sun in Uncasville, CT is seeking a Beverage Server to provide attentive service of alcoholic and non-alcoholic beverages to guests in a fast-paced casino environment. You will handle payments, clear glassware, and assist guests in beverage selections while complying with state liquor laws and internal policies.

The role emphasizes accuracy in service, multitasking across busy pit areas, and maintaining a clean, sanitary work environment.

Qualifications

• Experience serving cocktails or as a waiter/waitress or similar customer service role.

Responsibilities

• Serve alcoholic and non-alcoholic beverages per policies and steps of service.
• Handle cash transactions and payments.
• Clear glassware and maintain clean work areas.
• Assist guests with beverage selections and recommendations.

Skills

Beverage service

Cash handling

Liquor laws

Customer service

Glassware handling

Job description

## Beverage Server - Casino ServiceApplylocations: Uncasville, CTtime type: On-Callposted on: Posted Yesterdayjob requisition id: R-12870**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures and steps of service.**Primary Duties and Responsibilities****:** includes but not limited to:* Responsible for the handling of payment in cash outlets, per established check tendering procedures* Clears glassware, ashtrays and debris in assigned pit area* Consistently applies knowledge of all legal beverage service guidelines**Secondary Duties and Responsibilities:*** Maintains a clean and sanitary work environment, according to department policies and procedures* Advises and assists guests in beverage selections**Minimum Education and Qualifications:*** Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job**Competencies:** Incumbent will master the following competencies while in this position:* Good written and verbal communication skills* Strong organizational and multi-tasking skills* Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques* Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities* Skills in proper tray preparation and handling* Proficiency in ordering beverages utilizing the proper established call order* Ability to adapt to new industry technology* Excellent knowledge of the overall property and gaming floor* Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures**Training Requirements:*** Outlet-specific standard operating procedures* SMART alcohol awareness* Established Beverage Server training and shadowing program**Physical Demands and Work Environment:*** Must be able to stand and walk large areas for an entire shift* Must be able to bend and lift full beverage trays of up to 25 lbs.* Must be able to work in a fast paced environment with frequent interruptions* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.