Beverage Shift Manager

Mohegan Sun; Connecticut; On-site; USD 55,000 - 75,000; Full time

Job summary

Mohegan Sun in Uncasville, CT is seeking a Beverage Shift Manager to oversee daily beverage operations across casino floor beverage outlets, cocktail lounges and restaurant bars. You will supervise Beverage Supervisors and staff, ensure service quality, manage inventory, and enforce liquor laws with a focus on safety and compliance.

The role requires experience in a fast-paced casino environment, supervisory experience, and strong knowledge of beverage service and POS operations.

Qualifications

• High school diploma or equivalent required.
• Three years of beverage experience in a high-volume casino environment.
• One year of supervisory experience.
• Experience with Stratton Warren POS system and basic computer tools.

Responsibilities

• Supervises daily activities of Beverage Supervisors and staff to ensure standards and service.
• Ensures efficient beverage service through beverage control and inventory maintenance.
• Assists with training, evaluating and scheduling the beverage staff; enforces liquor laws and shutoff procedures.
• Coordinates with Stewarding, EVS and Engineering to maintain health, safety and sanitation guidelines.

Skills

Communication skills

Beverage service knowledge

POS systems

Supervisory experience

Inventory control

Education

High School Diploma or equivalent

Tools

Stratton Warren POS

Microsoft Word

Excel

Lotus Notes

Job description

## Beverage Shift ManagerApplylocations: Uncasville, CTtime type: Full timeposted on: Posted Todayjob requisition id: R-13038**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE****Position Summary:**This position is responsible for the daily operations of all beverage outlets including the Casino Floor Beverage operation, all cocktail lounges and restaurant service bars.**Primary Duties and Responsibilities****:** includes but not limited to:* Supervises daily activities of Beverage Supervisors and staff to ensure adherence to established standards and steps of service* Ensures efficient beverage service through beverage control and inventory maintenance* Assists in training, evaluating and scheduling of the beverage staff* Enforces state liquor laws including, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures* Assists with on-going coaching programs with line employees to enhance skills**Secondary Duties and Responsibilities:*** Works with the Stewarding and EVS departments to maintain health, safety and sanitation guidelines* Assists in cleaning of bars and heavy duty cleaning, when necessary* Works with the Engineering department to maintain the outlet’s furniture, fixtures and physical layout* Recommends hiring as well as termination decisions in conjunction with the disciplinary process**Minimum Education and Qualifications:*** High School Diploma or equivalent* Three years of beverage experience in a high volume, complex casino environment* One year of supervisory experience**Competencies:** Incumbent will master the following competencies while in this position:* Excellent written and verbal communication skills* Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs* Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques* Knowledgeable in point of sale system, Stratton Warren, Microsoft Word, Excel and Lotus Notes* Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures* Complete knowledge of the shift bidding process* Strong knowledge of the overall property and gaming floor**Training Requirements:*** Must complete the Core Manager training program* Understanding of Ascent and EmpowerTime systems* Outlet-specific standard operating procedures* Point of sale (POS) training* SMART alcohol awareness* LMS Compliance Courses – Harassment, Confidentiality and Problem Gambling**Physical Demands and Work Environment:*** Must be able to stand, walk, lift and bend for extended periods of time* Must be able to work in a fast paced, high volume environment with frequent interruptions* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.